| Location | Iowa City, IA |
Join our Business Office team at the College of Dentistry! We are seeking a passionate and detail-oriented person to play a key role in supporting our dentistry revenue cycle. You will be contributing to our success by helping patients navigate the complexities of insurance and ensuring their financial well-being!
For a full job description, please send an e-mail to COD-Requisitions@iowa.uiowa.edu.
Responsibilities:
o Providing financial guidance on insurance coverage, out-of-pocket costs, and down payments.
o Approving student lab orders after securing required payments.
o Managing Medicaid verification and updating records to ensure proper coverage.
o Reviewing patient eligibility and benefits to inform providers of coverage lapses.
o Educating students on insurance processes to enhance their understanding of dental business operations.
o Handling patient inquiries regarding balances, setting up payment plans, and collecting payments.
o Processing insurance claims, preauthorization's, and appeals.
o Monitoring accounts, managing refunds, and maintain compliance with College of Dentistry policies.
Salary: $50, 967 (Pay Grade: 3A)
Schedule: Monday - Friday, 8:00am - 5:00pm
May require occasional overtime.
Work Location: On-Site
Required Qualifications:
o Knowledge of healthcare billing and revenue cycle.
o Excellent written, verbal and interpersonal communication skills.
o Strong attention to detail and ability to maintain a high level of accuracy.
o Proficiency with word processing, spreadsheets, calendaring and presentation software (i.e. Microsoft or Google).
o Demonstrated ability to maintain professionalism and handle difficult and complex situations.
o Demonstrated active listening skills.
o Experience utilizing conflict management/resolutions skills and de-escalation techniques.
o Demonstrated ability to facilitate positive outcomes by collaborating and working in a team environment.
Desirable:
Position and Application Details:
In order to be considered for an interview, applicants must upload a Resume (and mark as "Relevant File") to the submission, Cover Letter is recommended, and 3 Names of Professional Reference may be requested at a later date.
Position NOT eligible for University Sponsorship of Employment Authorization.
Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information, please contact COD-Requisitions@iowa.uiowa.edu.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
About Iowa:
Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success.
Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance.
Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation.
Join us in making a difference at a leading Big Ten university and premier public research institution.
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