Administrative Skills, Assisted Living, Communication Skills, Customer Support/Service, Detail Oriented, Document Management, Electronic Medical Records, Emergency Response, Employee Assistance Plan, First Aid, Flexible Spending Accounts, Healthcare, High School Diploma, Leadership, Life Insurance, Medical Office, Medical Records, Medical Terminology, Medicine, Microsoft Office, Multitasking, Nursing, Office Management, Organizational Skills, Payroll Administration, Payroll Software/Services, Schedule Development
Support Services Coordinator
Full Time | Day Shift
NEW, INCREASED PAY: $24-$28.70/hour
Make a difference with Three Pillars Senior Living Communities, located in Dousman, WI! Rated the BEST Senior Care Community in Wisconsin, we're seeking compassionate team members who embrace our core values: Respect, Commitment, Fulfillment, Empathy, and Fun!
Why Join Three Pillars?
Our team members say it best - you'll be:
- Valued for your dedication and compassion
- Empowered to grow-both professionally and personally
- Inspired by a strong culture of care and collaboration
- Welcomed into a close-knit, mission-driven community
What You'll Do:
As a Support Services Coordinator, you'll play a key role in keeping our clinical and administrative operations running smoothly:
- Maintain accurate resident and health services records
- Coordinate staff scheduling, including PTO and call-ins
- Process payroll for service associates and licensed staff
- Manage clinic scheduling and physician coordination
- Schedule and track resident medical appointments and follow-ups
- Prepare and manage documentation for appointments, labs, and reports
- Submit monthly billing for clinic and à la carte services
- Coordinate transportation for resident appointments
- Communicate changes in resident condition to nursing leadership
- Provide basic first aid and emergency response support as needed
Support Services Coordinator Requirements:
High School Diploma
Additional training in medical office management preferred
2+ years in a medical office setting, including scheduling and administrative coordination
Staff scheduling experience
Proficiency in Microsoft Office and Electronic Medical Records (EMR) systems
CNA or First Aid certification a plus
Medical terminology familiarity
Strong organization and communication skills
Ability to manage multiple priorities with attention to detail
Benefits & Perks:
(* For full time employees working 30+ hours per week)
- Paid Time Off
- Medical, Dental, Vision & FSA *
- Company Paid Life Insurance *
- Short- and Long-Term Disability *
- Retirement Savings Plans
- Tuition Reimbursement & Scholarships
- Employee Referral Bonuses
- Wellness Programs
- Employee Assistance Programs (EAP)
- Emergency Loan Assistance
About Three Pillars
Three Pillars Senior Living Communities is a not-for-profit organization sponsored by the Masonic Fraternity. We're dedicated to enriching the lives of older adults by meeting their social, physical, and spiritual needs through a full continuum of care, including:
- Independent Living
- Assisted Living
- Memory Care
- Short-Term Rehab
- Long-Term Skilled Nursing
Join a team where your work truly matters. Apply today and grow your career with Three Pillars-where care feels like family.
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Three Pillars Senior Living Communities