Support Service Staff (Federal Way)

The Urban League of Metropolitan Seattle (ULMS) Housing Department provides direct service programs and resources to individuals and families through shelters, transitional housing, permanent supportive housing, rental assistance, and homeownership programs. This position is responsible for providing and/or assisting residents in accessing support services, community integration, life skill training, housing maintenance, transportation, and other needed services.

JOB DESCRIPTION:


Safe, habitable, and affordable housing is a basic need. The Urban League of Metropolitan Seattle (ULMS) Housing Department provides direct service programs and resources to individuals and families through shelters, transitional housing, permanent supportive housing, rental assistance, and homeownership programs.

ULMS has officially opened our permanent supportive housing facility in Federal Way WA. This site is staffed 24/7 - Day, swing, and graveyard shifts are available.  All hires must be available to work at least 2 different shifts and at least 1 weekend day per week.
Shifts: Day 7:00am - 3:00pm, Swing 3:00pm - 11pm, Grave 11pm - 7am


The Support Service Staff position supports residents by maintaining a clean, safe, and organized space. This position is responsible for providing and/or assisting residents in accessing support services, community integration, life skill training, housing maintenance, transportation, and other needed services 



REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
 

• 2 years of direct experience working with individuals who face challenges and barriers including homelessness
• High school diploma or equivalent required 
• Ability to read and write in standard English
• Demonstrates cultural competency and sensitivity to the needs of adults with multiple challenges
• Proficiency in MS Office – Word, Excel, Outlook
• Ability to interact with a wide variety of audiences
• Ability to work independently with limited supervision
• Strong organizational skills and ability to multi-task
• Ability to maintain privacy and confidentiality
• Experience in working with homeless individuals is strongly preferred
• Non-profit experience strongly preferred

ULMS Total Compensation 


** Most Benefits will take effect on the 1st of the month following a 60-day waiting period

• Medical - $11,176.08 per year
• Dental - $540 per year
• Vision - $65.04 per year
• Group Life & ADD - $41.70 per year
• Employee Assistance Program - ~$57.60 per year 
• 403(b) retirement - $100 per month
• Health & Fitness Benefit - $419.88 per year 
• LinkedIn Learning Account  
• Professional Development Funds – up to $1500 per year for approved professional development activities
  
  

Paid Time Off 

• ~ 3.5 weeks of PTO accrued annually during first 24 months of employment
• 8 annual personal holiday/health and wellness days*
• 11 paid holidays 
  
  

WA State Paid Family & Medical Leave – 0.8% of salary - 100% employer paid 
Workers Compensation Coverage - ~$436.80 - ~$3,993.60 per year (depending on class code)
Taxes – 9.8% of salary 




At Urban League of Metropolitan Seattle, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our program participants, and our community. ULMS is proud to be an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factor.