Support Operations Analyst IV (Partner Analytics & Ecosystem Dashboarding)

Pyramid, Inc

Atlanta, GA

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JOB DETAILS

SALARY

$55–$59 Per Hour

JOB TYPE

Full-time

SKILLS

Actuals, Alliance/Partner Management, Analysis Skills, Business Skills, Channel Strategies, Channel Support, Communication Skills, Customer Relations, Data Science, Data Visualization, Ecosystems, Employee Benefits, Forecasting, High Availability, High Tech Industry, Interpersonal Skills, Leadership, Metrics, Operational Audit, Operational Strategy, Operational Support, Performance Analysis, Performance Metrics, Power BI, Presentation/Verbal Skills, Problem Solving Skills, Reporting Dashboards, SQL (Structured Query Language), Sales Operations, Sales Support, Salesforce.com, Software Development, Tableau

LOCATION

Atlanta, GA

POSTED

1 day ago

Immediate need for a talented Support Operations Analyst IV (Partner Analytics & Ecosystem Dashboarding). This is a 06 months contract opportunity with long-term potential and location is Atlanta, GA(Hybrid). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 26-01880 Pay Range: $55-$59/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Ecosystem Health: Performance Tracking: Monitor partner commitments vs. actuals (Deal Reg, Revenue, Training). Data Hygiene: Regularly audit the PRM (Partner Relationship Management) system to remove duplicate partner records and normalize data. Strategic Visualization: Dashboard Ownership: Build and maintain Tableau/PowerBI/Salesforce dashboards that replace previous ad-hoc Data Science reports. White Space Analysis: Map current partner coverage against target TAM (Total Addressable Market) to identify regions needing recruitment. Forecasting Support: Assist Channel Leadership in rolling up the weekly partner forecast, identifying "stalled" deals that need intervention. Success Metrics (KPIs): Report Uptime: Dashboards are current and available 24/7 for leadership. Partner Compliance: % of active partners with up-to-date certifications. Forecasting Accuracy: Reduction in "surprise" slips in the channel pipeline.Key Requirements and Technology Experience: 5-7 years of relevant experience in sales operations, revenue operations, or sales support, focused on strategic and operational impact. 2-3 years of experience working with customer-facing teams, especially Inbound and SDR. Experience leading complex projects/programs or organizational change. Strong analytical and problem-solving skills (simplifying complex problems and developing data-backed solutions). Strong business acumen and creativity. Strong SQL knowledge and expertise. Excellent communication and presentation skills. Strong interpersonal skills and ability to influence stakeholdersOur client is a leading Software Development Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Support Operations Analyst IV (Partner Analytics & Ecosystem Dashboarding)

Pyramid, Inc

Atlanta, GA

About the Company

Pyramid, Inc

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