Supplier Quality Associate

Job Title: Supplier Quality AssociateJob Description

The Supplier Quality Associate supports the integrity of the Approved Supplier List by aligning data between the Quality Management System (QMS) and Enterprise Resource Planning (ERP) system, managing supplier risk assessments, and coordinating supplier requalification activities. This role drives supplier outreach and feedback collection, maintains detailed data tracking and reporting, and partners closely with cross-functional teams to ensure supplier performance, risk mitigation, and compliance within a regulated bioprocessing environment.

Responsibilities

• Align data from the Quality Management System (QMS) and Enterprise Resource Planning (ERP) system to ensure accuracy and maintain a single source of truth for the Approved Supplier List (ASL).
• Manage the Supplier Risk Assessment program to categorize the supplier base according to appropriate criticality and risk ratings.
• Coordinate with internal departments such as engineering, quality, and procurement to perform supplier risk assessments and determine supplier classifications.
• Support the requalification of existing suppliers by collecting required forms, certifications, and questionnaires in a timely and organized manner.
• Manage the end-to-end distribution of supplier performance questionnaires and surveys to external vendors.
• Proactively contact suppliers via phone, email, and virtual meetings to solicit feedback, clarify responses, and ensure timely completion of questionnaires.
• Overcome supplier inertia and non-response through persistent, professional follow-up to ensure deadlines and project milestones are met.
• Serve as the primary point of contact for supplier inquiries regarding questionnaire instructions, expectations, and process requirements.
• Maintain a master tracking log of all supplier touchpoints, response rates, and pending actions to ensure clear visibility of status across the supplier base.
• Utilize advanced Microsoft Excel skills to clean, filter, and organize large datasets exported from survey tools and other systems.
• Perform VLOOKUPs and XLOOKUPs to match supplier data across multiple spreadsheets and ensure data consistency.
• Build pivot tables to analyze response trends, monitor supplier performance, and identify suppliers requiring additional escalation or follow-up.
• Create visual dashboards and summary reports for management to track completion progress, supplier performance, and risk mitigation activities.
• Contribute to supplier quality initiatives involving supplier performance, supplier corrective action requests (SCAR), risk mitigation, vendor approval, and vendor qualification.
• Collaborate with procurement and quality teams to support supplier quality, vendor qualification, and adherence to Good Manufacturing Practice (GMP) expectations in medical device, pharmaceutical, and biotechnology contexts.
• Take ownership of assigned projects, drive results, and support continuous improvement of supplier quality and risk management processes.
• Perform other related activities as needed to support supplier quality, procurement, and external vendor management.

Essential Skills

• High school diploma required.
• Minimum of 3-5 years of experience in administrative and data entry roles.
• Proven experience in roles requiring persistent follow-up such as collections, account management, or vendor relations (highly preferred).
• Strong communication skills with the ability to clearly and persistently request information from suppliers and external partners.
• Professional phone etiquette and strong written communication skills.
• Ability to be assertive yet collaborative when interacting with external business partners.
• Demonstrated ability to organize and manage follow-ups with 50+ suppliers simultaneously without losing track of statuses.
• Strong sense of urgency with the ability to identify challenges and take initiative to develop and implement solutions.
• Effective verbal and written communication skills with strong interpersonal abilities when working interdepartmentally and with external vendors and contractors.
• Ability to lead and work effectively and efficiently in a team environment.
• Project management skills with a strong focus on delivery of results.
• Strong organizational skills and high attention to detail.
• Advanced Microsoft Excel skills, including the ability to clean, filter, and organize large datasets.
• Proficiency with VLOOKUP and XLOOKUP functions in Excel.
• Experience building pivot tables to analyze data and identify trends.

Additional Skills & Qualifications

• Associate's or Bachelor's degree in Supply Chain, Business, or Quality Management is preferred.
• Experience with supplier performance management and supplier quality programs.
• Familiarity with supplier corrective action requests (SCAR) and risk mitigation practices.
• Experience with supplier and vendor approval processes and vendor qualification activities.
• Exposure to medical device, pharmaceutical, or biotechnology industries.
• Experience working within a Quality Management System (QMS).
• Experience working with Enterprise Resource Planning (ERP) systems, including Syteline.
• Familiarity with supplier questionnaires and survey-based data collection.
• Experience collaborating with procurement and external vendors in a regulated or GMP-oriented environment.
• Demonstrated ability to own projects, drive results, and support continuous improvement initiatives.

Work Environment

This role operates within a large bioprocessing organization and collaborates closely with a global procurement team. The environment is highly cross-functional, involving regular interaction with quality, engineering, procurement, and external suppliers. Work is primarily performed in an office or hybrid setting using tools such as QMS and ERP systems, survey platforms, and Microsoft Excel for data analysis and reporting. The position involves frequent virtual communication with global suppliers via phone, email, and online meetings, requiring professional conduct and clear communication across time zones.

Job Type & Location

This is a Contract position based out of Camarillo, CA.

Pay and Benefits

The pay range for this position is $30.00 - $37.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Camarillo,CA.

Application Deadline

This position is anticipated to close on Sep 8, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.