Supplemental Instruction Manager

Posting Details

Posting Summary

Logo Posting Number STA00833PO26 Job Family Student Enrichment Job Function Student Experience USC Market Title Student Experience Coordinator Link to USC Market Title https://uscjobs.sc.edu/titles/133984 Job Level P2 - Professional Business Title (Internal Title) Supplemental Instruction Manager Campus Columbia Work County Richland College/Division Division of Student Affairs and Academic Support Department SAAS Student Success Center State Pay Range G08 USC Market Range MRE - $49,700 $60,882 $72,065 Anticipated Hiring Range $49,700 - $72,065 Location of Vacancy Part/Full Time Full Time Hours per Week 37.5 Work Schedule

• 8:30am - 5:00pm, Monday - Friday
• Must be willing to work a flexible schedule to meet the needs of the department.

Basis 12 months Job Search Category Student Services

About USC

About University of South Carolina

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond.

Veterans' Preference Statement

The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.

Benefits for FTE Positions

The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.

Position Description

Advertised Job Summary

Supplemental Instruction Manager

• Are you passionate about helping students build confidence, strengthen academic skills, and achieve their goals?
• Do you enjoy mentoring student leaders and helping them make a meaningful impact on their peers?
• Ready to turn your leadership and organizational skills into opportunities for student success?
• Do you thrive on collaboration and finding creative ways to connect students with academic support?
• Want to lead a program that helps students navigate challenging courses and stay on track toward graduation?

Well, We Have the Job for You!

The Supplemental Instruction Manager leads and supports a team of Supplemental Instruction Leaders who provide course-specific academic support to undergraduate students in economics, statistics, mathematics, and finance.

This position promotes academic skill development and informed decision-making by helping students build self-regulated learning strategies. In partnership with a second Supplemental Instruction Manager, they coordinate review session scheduling and marketing and ensures programming responds to student needs.

As a collaborative member of the Student Success Center, the Supplemental Instruction Manager advances student learning, retention, and degree completion.

Primary Job Duties:

• SI Program Management and Student Staff Development - Manage the daily operations of the Supplemental Instruction Program, with an emphasis on supporting courses with high D/F/W rates, including the recruitment, selection, training, and scheduling of approximately 85 Supplemental Instruction Leaders.
• Program Marketing, Outreach, and Assessment - Develop marketing plans to promote Supplemental Instruction and Student Success programs, increase student engagement and academic achievement through targeted outreach, collaboration, and program assessment to improve effectiveness.
• Program Administration and Operational Support - Verifies and processes student employee timesheets and time-off requests.
• Strategic Partnerships and Program Support - Partners with internal and external university stakeholders to identify and support undergraduate students' academic needs.

Perks:

• Competitive salary + some of the BEST benefits you can find!
• 15 paid vacation days
• 15 paid sick days
• 13 paid holidays (including an extended December holiday)
• An engaging and collaborative environment.

Learn more about working at USC

Job Related Minimum Required Education and Experience

• Requires a bachelor's degree in a job related field and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.

Required Certification, Licensure/Other Credentials Preferred Qualifications

• Master's degree in Student Affairs, Higher Education, STEM Education, or Counseling. Minimum of 2 years relevant work experience coordination and assessing student or academic programs in an education setting, preferably including supervisory experience.

Knowledge/Skills/Abilities

• Knowledge of student development principles and practices.
• Ability to effectively facilitate meetings, trainings, programs, and group discussions.
• Strong critical-thinking skills with the ability to analyze information and exercise sound judgment.
• Strong problem-solving skills with the ability to identify issues, evaluate alternatives, and implement effective solutions.
• Strong attention to detail with the ability to maintain accuracy and quality while managing multiple responsibilities.

Job Duties

Job Duty

SI Program Management and Student Staff Development

• Manage the daily operations of the Supplemental Instruction Program, with an emphasis on supporting courses with high D/F/W rates, including the recruitment, selection, training, and scheduling of approximately 85 Supplemental Instruction Leaders.
• Monitor and evaluate Supplemental Instruction Leaders through regular observations and provide actionable feedback to support performance improvement and program effectiveness multiple points each semester.
• Supervise and mentor one or more graduate assistants, providing guidance, assigning responsibilities, and monitoring performance to ensure efficient and effective program operations.
• Supervise undergraduate and graduate student staff throughout the employment lifecycle, including recruitment, hiring, onboarding, training, professional development, and performance evaluations. Incorporate NACE career readiness competencies and high-impact practices to support student development, strengthen transferable skills, and promote a meaningful student employment experience.

Essential Function Yes Percentage of Time 35 Job Duty

Program Marketing, Outreach, and Assessment

• Develop marketing plans to promote Supplemental Instruction and Student Success programs, increase student engagement and academic achievement through targeted outreach, collaboration, and program assessment to improve effectiveness.

Essential Function Yes Percentage of Time 15 Job Duty

Program Administration and Operational Support

• Verifies and processes student employee timesheets and time-off requests.
• Manages scheduling software to coordinate Supplemental Instruction sessions and staffing.
• Maintains and updates the program website to ensure information is accurate, timely, and accessible.

Essential Function Yes Percentage of Time 20 Job Duty

Strategic Partnerships and Program Support

• Partners with internal and external university stakeholders to identify and support undergraduate students' academic needs.
• Develops and maintains strong partnerships with participating faculty, academic departments, and other Student Success Center program areas to advance student learning and success.
• Collaborates with all Peer Leader Programs to coordinate review-session programming that supports undergraduate students during exam periods.
• Works closely with campus partners to secure appropriate space for review sessions and related programming.

Essential Function Yes Percentage of Time 25 Job Duty

• Other Duties as assigned

Essential Function Yes Percentage of Time 5

Position Attributes

Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.

Safety Sensitive or Security Sensitive No Hazardous weather category Non-Essential

Posting Detail Information

Number of Vacancies 1 Desired Start Date 12/01/2026 Job Open Date 11/06/2026 Job Close Date 12/21/2026 Open Until Filled No Special Instructions to Applicant

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

We are only accepting applications submitted by December 21, 2026.

The University of South Carolina offers a valuable benefits package including but not limited to:

• Health and Life Insurance
• Retirement Programs
• Paid Tuition
• Dependent Scholarships
• Annual Leave
• Sick Leave
• 13 Paid Holidays (including an extended December holiday)
• Paid Parental Leave
• Professional Development Opportunities

Click here to learn more about why you should work at USC.

Quicklink for Posting https://uscjobs.sc.edu/postings/215452 EEO Statement

The University of South Carolina does not discriminate in employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender, gender identity or expression, genetic information, military status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any other protected category under applicable law.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Do you have at least a bachelor's degree in a job related field and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience?
• Yes
• No

Applicant Documents

Required Documents

• Cover Letter
• Resume

Optional Documents

• List of References and Contact Information