Supervisory Financial Administration Specialist - IV Manager

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Supervisory Financial Administration Specialist - IV Manager

Department of Veterans Affairs Immediate Office of the Assistant Secretary for Human Resources and Administration North Eastern Consolidated Patient Accounts Center

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Summary

This job is open to

Duties

Requirements

How you will be evaluated

Required documents

How to apply

Summary The position is located within a CPAC organizationally aligned under the Chief Operating Officer with the Incumbent serving as the Insurance Verification Manager for the first and third party Revenue Program MCCF.

Learn more about this agency

Summary The position is located within a CPAC organizationally aligned under the Chief Operating Officer with the Incumbent serving as the Insurance Verification Manager for the first and third party Revenue Program MCCF.

Learn more about this agency

Overview Help Accepting applications Location 1 vacancy in the following location Lebanon PA 1 vacancy No matching locations found.

Work site options Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No

Salary 76190 - 99053 per year

Pay scale & grade GS 11 Promotion potential None

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Not required Appointment type Permanent Occupations and job series 0501 Financial Administration And Program Supervisory status Yes Federal service type This job is in the Competitive Service Represented by a union No Drug test No Security clearance Not Required Position sensitivity and risk Non-sensitive NS Low Risk

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type Credentialing Suitability Fitness Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number CCLQ-13098322-27-JS Control number 890070400 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement.

Career transition CTAP ICTAP RPL Federal employees whose job agency or department was eliminated and are eligible for priority over other applicants.

Clarification from the agency Open to current permanent employees of the Consolidated Patient Account Centers CPACs Revenue Operations and CTAP eligible applicants. This is not open to the public. Videos

Duties Help Serves as the local CPACs technical authority on the VHAs Insurance Verification department and the interface with intake business processes at the medical center.

Directs the development of the most critical and complex MCCF diagnostic measures reporting mechanisms to showcase and spotlight areas in need of improvement or areas that have excelled in reporting.

Advises the CPAC Program Managers of potential areas of concern and process breakdowns impacting insurance data capture with recommendations for improvement.

Implements and manages all aspects of insurance verification activities for CPAC clients including the E-IV program contractor sourced new insurance uploads routine verification and re-verification of patient specific insurance coverage pre-registration of patients with scheduled admissions and ambulatory procedures prior to appointment processing data entry and verification of newly identified insurance card data.

Provides management oversight guidance and direction for monitoring activities designed to ensure the integrity and accuracy of insurance information contained on healthcare claims.

Develops implements and evaluates management procedures in order to enhance provider relations and productivity. Performs analysis of workload patient service and similar data to forecast future needs of the CPAC and initiates the necessary action to ensure efficient service delivery.

Establishes and maintains effective working relationships with others throughout the organization as well as externally. These include high ranking Department of Veterans Affairs officials officials of other Government agencies members of the public as well as colleagues and subordinates.

Plans work to be accomplished by subordinates and establishes and adjusts long and short term priorities and deadlines. Assigns work based upon program priorities capabilities and assignment requirements. Establishes standards for the performance of work. Conducts periodic evaluations of the work performance of subordinates. Provides advice counsel or instructions to employees on administrative and technical matters.

Designs plans schedules and conducts studies and organizational strategies to identify opportunities to improve customer service and quality. Facilitates the innovative application of industry and agency best practices and quality management methods. Performs other directly related duties as assigned.

Work Schedule Monday - Friday 800 am - 430 pm Compressed/Flexible May be available at supervisors discretion Telework This position may be authorized for ADHOC telework. Telework eligibility will be discussed during the interview process. Virtual This is not a virtual position. Position Description PD Supervisory Financial Administration Specialist - IV Manager PD43880AR Relocation Recruitment Incentives Not Authorized Critical Skills Incentive CSI Not Approved Permanent Change of Station PCS Not Authorized

Requirements Help Conditions of employment You must be a U.S. Citizen to apply for this job To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.

Selective Service Registration is required for males born after 12311959 Physical Requirements The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.

Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable forms of identification will be required to complete pre-employment requirements httpswww.uscis.govi-9-centralform-i-9-acceptable-documents. Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel HCPAs a condition of employment for accepting this position you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest we may consideryour performance and conductthe needs and interests of the agencywhether your continued employment would advance organizational goals of the agency or the Government andwhether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

Qualifications

To qualify for this position applicants must meet all requirements by the closing date of this announcement 10292026.

This is a Supervisory Position Supervisory positions are subject to a one year supervisory probationary period.

Time-In-Grade Requirement Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the announcement. In this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 VEOA appointment.

You may qualify based on your experience andor education as described below Specialized Experience You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to Managing or coordinating insurance verification activities including pre-registration and eligibility verification in a healthcare or medical billing setting. Applying federal healthcare regulations statutes or agency policy e.g. VHA revenue cycle directives TricareCHAMPVA billing requirements to analyze and resolve program or compliance issues. Analyzing financial or program data e.g. billing collections or accounts receivable reports to identify trends measure performance and develop recommendations for improving revenue cycle or program operations. Developing or implementing management studies procedures or internal controls to improve organizational effectiveness in a financial administration or revenue operations program. Supervising leading or providing technical direction to staff performing financial administrative or claims-processing work including assigning work evaluating performance and identifying training needs. Preparing and presenting complex reports or data to management or leadership e.g. performance metrics diagnostic measures quality assurance findings to support decision-making. Communicating with internal and external stakeholders e.g. insurance carriers medical center leadership VISN or network officials to resolve disputes negotiate compliance or coordinate program activities. OR Education Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. if related. OR Combination Applicants