Supervisor - TO Administration

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what's next. Let's define tomorrow, together.

Description

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Job Overview and Responsibilities

The Supervisor TO Administration will lead a team of seven Level 8 Coordinators at the San Franciso Maintenance Base (5) and Houston Component Shops (2). The primary function of this role is to administer key attributes of the Collective Bargaining Agreement to ensure compliance - responsible for ensuring shift bids, manpower management, vacation bids, overtime callouts, and payroll entries meet the various time and accuracy requirements. The role also coordinates routinely with several support roles including payroll, Talent Acquisition, ETA, and various employee HR functions. Travel to Houston or San Francisco is expected on a monthly basis.

• Directs processes to ensure the meeting of staffing ratios, smooth onboarding and movement of personnel, and procedural alignment to contractual obligations within the CBA
• Manages relationships with cross functional stakeholders, effectively altering communication style to support various levels of employees
• Uses technology to identify opportunities and lead projects that support process improvement in the department
• Engage front-line agents to deliver excellent customer service to 900 employees across two locations through regular training, coaching, feedback and recognition, as appropriate
• Administrative level knowledge of ETA (Employee Time and Attendance) and PeopleSoft

Qualifications

What's needed to succeed (Minimum Qualifications):

• High school diploma or equivalent
• Minimum of two years of experience in Technical Operations or related background
• Experience in project management initiatives and working cross divisionally
• Continuous improvement
• Planning/multi-tasking
• Ability to tailor communication style to effectively partner cross divisionally and with various levels of leadership
• Travel 25% of the time
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• Bachelor''s degree
• Computer skills including Microsoft Office (Outlook, Word, Excel)
• Experience leading others

The base pay range for this role is $70,304.00 to $86,616.00.

The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com