Supervisor, Talent Development

Responsible for Learning Management System (LMS) administration, troubleshooting of issues, data accuracy and processes related to leader and new hire curriculums, course completions, and general course rollouts including partnering with HR, IT, and vendors on system enhancements, testing, and upgrades. Develop polished, executive-ready PowerPoint presentations, facilitator guides, and leader materials that support the Leadership Summit and other leadership development initiatives.

Creates training and development content for the organization and provides leadership consultation to employees. Supervises a team responsible for ONE Gas Talent Development programs.

Key Duties and Responsibilities

• Supervise talent development employees in the achievement of organizational learning and development goals.
• Create and deliver talent development programs and projects and delivers simple solutions such as training, development interventions, assessments, coaching, and mentoring programs.
• Responsible for Learning Management System (LMS) administration, troubleshooting of issues, data accuracy and processes related to leader and new hire curriculums, course completions, and general course rollouts including partnering with HR, IT, and vendors on system enhancements, testing, and upgrades.
• Create user guides, job aids, and quick start resources that help employees and leaders use the LMS with confidence.
• Maintain LMS reports, dashboards, and metrics to track participation, compliance, and program effectiveness, and to inform leadership decisions.
• Oversee the Education Assistance program to ensure processes adherence to the education policy.
• Responsible for planning, coordinating, and programming of the annual Leadership Summit.
• Develop polished, executive-ready PowerPoint presentations, facilitator guides, and leader materials that support the Leadership Summit and other leadership development initiatives.
• Support Executive Development and identifies external development resources, ensuring alignment with leadership talent and succession planning goals.
• Facilitate team building, roundtables, and internal "playbook" sessions and development.
• Design, implement, facilitate, and evaluate talent management courses and programs to build ONE Gas culture, capability, and engagement.
• Perform an advanced level of Talent Development consulting and coaching to employees and leadership throughout the organization.
• Regular and reliable attendance is required in performance of job.
• Employee may be required to perform additional duties as assigned.

Education Requirements

Bachelor's degree in business administration, management, training and development, or related field preferred; or an equivalent combination of education and additional work experience. (Typically, one and a half to two years of relevant experience is equivalent to one year of formal education).

Experience

• In addition to education, this role typically calls for seven to ten years of relevant experience. (Minimum of five years' relevant experience is required). Previous leadership experience is not required.
• Experience with adult learning theories, learning management systems, evaluations, and design.
• Hands-on experience administering a Learning Management System (e.g., Oracle Learn or similar), including course setup, enrollments, completions, reporting, and troubleshooting.
• Technical aptitude to learn new systems quickly, work with data and system reports, and collaborate with IT and vendors on system processes and issues.
• Experience advising, engaging, and communicating effectively with diverse audiences and employees of all levels.
• Proven experience in developing, administering, and presenting technical training, organizational development and/or talent development programs.
• Experience communicating effectively through written and verbal forms. Creative ability to represent concepts and data visually.
• Demonstrated ability to develop professional, visually engaging presentations and leader materials, including facilitator guides, speaker notes, and communications for executive and leadership audiences.
• Demonstrated poise and professional presence when presenting to and engaging with leaders and audiences at all levels.
• Demonstrated experience managing multiple priorities and deliver on time results in an organized manner with attention to detail.
• Experience developing information, conducting meetings, and making presentations.
• Demonstrated ability to lead, motivate, and foster collaboration.
• Demonstrated ability to utilize Microsoft Suite with intermediate proficiency in PowerPoint, Excel, and Outlook.
• Demonstrated ability to partner with and learn business segment or client organization's business and priorities.
• Demonstrated Ability reviewing, interpreting, and/or analyzing company policies, procedures, and records, equipment manuals, certification tests, governmental regulations and guidelines, contracts, and other technical training doc