Supervisor - Sportsbook

Responsibilities:

• As a Shift Supervisor you will support operational excellence and strive to consistently exceed customer expectations
• Take the lead, with responsibilities that range from assisting customers to supporting the sports book team
• Inspire associates to have fun while delivering a great guest experience
• Work as a team player with a passion for continuous learning
• Provide recognition and constructive feedback throughout the shift as appropriate
• Establish a culture of excellent customer service
• Professionally and promptly, respond to all customer concerns or issues
• Efficiently resolve conflicts among associates and between customers and associates
• Enforce compliance with safety policies and regulations
• Communicate with upper management regarding operations and personnel
• Building sales and profits by promoting Guest satisfaction and managing restaurant operations
• Ensure compliance with all applicable federal, state, and local laws
• Other duties as assigned.
• As a Shift Supervisor/Cashier you will be required to use and navigate a POS terminal to assist in writing the customers requested bet ticket.
• Be able to explain and assist the customers in answering any betting related questions.

Environmental Working Conditions:

• The work environment contains bright lights, loud noise, and stressful situations.

Target Salary:

• Target Salary Range $18

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.