Supervisor - Slots

Responsibilities:

• Oversee daily slot operations and ensure the successful performance of slot equipment and gaming activities.
• Provide exceptional guest service while promoting Ballys Born to Entertain culture and building strong guest relationships.
• Lead, coach, schedule, and support team members to drive operational excellence and superior guest service.
• Monitor gaming floor activity, ensuring compliance with company policies, gaming regulations, and internal controls.
• Identify and address suspicious, irregular, or operational issues, taking appropriate action when necessary.
• Troubleshoot slot-related concerns and provide hands-on support to team members and guests.
• Assist with guest inquiries, departmental projects, regulatory matters, and team member development.
• Train, mentor, and evaluate staff through ongoing coaching, feedback, and corrective action when needed.
• Perform other duties as assigned.

Compensation:

• Target Hourly Rate: $28.85/hr.

Additional Benefits:

• $7 Daily Employee Parking

Physical Demands & Work Environment:

• Frequently lift up to 50 pounds and occasionally move or push equipment weighing up to 500 pounds.
• Frequently push, pull, kneel, climb, stoop, bend, twist, reach overhead, and stand or walk for extended periods.
• Requires visual acuity, peripheral awareness, and manual dexterity to inspect, troubleshoot, and maintain slot equipment.
• Works in a fast-paced casino environment with exposure to bright lights, loud noise, and high-pressure situations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.