| Location | Alton, IL |
| Salary | $55,000–$65,000 Per Year |
The Supervisor, Revenue Cycle Management is responsible for leading a team of Billing and Collections associates primarily responsible for billing, aging, collections, write-offs and adjustments of insurance claims. Business lines can include commercial, health plan, Medicare, Medicaid, local and discount plans. The primary purpose of this position is to submit clean claims to 3rd party insurance carriers, maximize collections and minimize bad debt.
Supervises the day-to-day activities of associates and ensures team execution of:
Submitting both paper and electronic claims in Acuity Logic for specified plans to 3rd party carriers timely
Submitting manual vouchers and invoices to plans that don't accept claim forms in a timely manner
Interpreting and following up on claim denials from 3rd Party carriers for specified plans
Monitoring the aging of specified plans to ensure prompt and accurate payment for specified plans
Maintain proper claim scrubbing edits for specified plans and communicate updates with IT
Oversees the AR revenue collection process and maintains acceptable levels of AR for the designated Plans
Personnel responsibilities to include scheduling, recruiting, hiring, training, timecard approvals, PTO requests, performance management and employee development
Conducts regular, scheduled meetings with direct reports to review activities, resolve outstanding issues, apprise of departmental activities, etc.
Develops expertise in specific plans assigned to the position and acts as a department and company resource for questions relating to billing of these plans
Communicates all system, site, and billing company issues to the AR Manager on a timely basis to allow management oversight and proper resource planning
Be a resource for practices for questions relating to billing
Makes recommendations for efficiencies, processes, etc. which will deliver quality, cost savings, and/or profitability improvements within the department and / or across the organization
Keeps RCM Manager informed of daily issues and concerns
Ensures timely responses and resolution of the help desk tickets concerning their specified team
Perform other duties and projects, as assigned
High school diploma
College degree preferred
3+ years 3rd Party Billing and Collections experience
1+ year management experience
Effectively collaborates, gains alignment, and leads cross-functional teams across the department and shares information with others via written and verbal communication
Works well under pressure, meets deadlines, is very organized and responsive
Operates well in ambiguity and uses sound judgement
Strong people/communication and project management skills are required
Mid-level PC skills including MS Windows, MS PowerPoint, MS Word and MS Excel
RCM Operations Center Alton $55,000 - $65,000 a year $55,000 - $65,000 a year Benefits: 401(k) with Match, Medical/Dental/Life/STD/LTD, Vision Service Plan, Employee Vision Discount, Program HSA/FSA, PTO, Paid Holidays Benefits applicable to Full Time Employment only Benefits: 401(k) with Match, Medical/Dental/Life/STD/LTD, Vision Service Plan, Employee Vision Discount, Program HSA/FSA, PTO, Paid Holidays Benefits applicable to Full Time Employment only