Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation's most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we're redefining what's possible in personalized medicine and pharmaceutical manufacturing. We're proud to be recognized as one of Houston's fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025.
Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we've created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country.
At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that's transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions.
If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let's transform healthcare together.
POSITION SUMMARY
As Supervisor, Quality Operations, you lead frontline quality execution across aseptic manufacturing, ensuring compliant, timely, and risk-based decisions that directly protect product quality, patient safety, regulatory readiness, and business performance. You own daily oversight of batch record review, deviation management, investigations, CAPA effectiveness, lot disposition, and quality system execution across a multi-shift operation. Leveraging AI as a force multiplier, you enhance review speed, decision quality, trend detection, knowledge access, and operational scalability while maintaining human accountability for regulated outcomes. Operating within Empower's hyper-growth 503A and 503B environment, you drive disciplined execution, continuous improvement, and inspection readiness. Success requires P80–P90 talent capable of strategic thinking, execution rigor, learning agility, cross-functional influence, and consistent delivery in complex, fast-evolving, highly regulated settings while developing teams, strengthening collaboration, and accelerating measurable results at scale.
RESPONSIBILITIES
Quality Execution
Quality Systems
People Leadership
Continuous Improvement
KNOWLEDGE AND SKILLS
EXPERIENCE AND QUALIFICATIONS
Key Competencies:
Values:
Employee Benefits, Health and Wellness:
We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/
Physical Requirements:
While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.