Supervisor Patient Access

Join Our Team as a Supervisor Patient Access

Are you passionate about leading teams while creating exceptional experiences for patients? Were looking for a compassionate, caring, and dedicated Supervisor Patient Access to join our team and help us continue our tradition of excellence.

In this role, youll lead and support the Patient Access team while ensuring patients receive a welcoming, efficient, and seamless registration experience. As a trusted ambassador of Deaconess, youll foster a culture of courtesy, respect, empathy, dignity, and optimism while helping your team deliver outstanding patient-centered service.

What Youll Do:

• Lead, coach, and support the Patient Access team to ensure exceptional patient service.
• Oversee patient registration processes, ensuring accuracy and efficiency.
• Ensure payments are collected in accordance with established procedures.
• Assist with greeting, directing, and escorting patients and visitors as needed.
• Monitor daily operations and help resolve patient and staff concerns in a professional and timely manner.
• Ensure compliance with applicable State and Federal regulations, as well as hospital policies and procedures.
• Serve as an ambassador of Deaconess by cultivating a positive, patient-centered environment and promoting a culture of excellence.

Education & Experience:

• High School Diploma or GED is required.
• College degree is preferred.
• Minimum of one year of leadership experience is preferred.
• Previous cash handling experience is preferred.

If youre a collaborative leader who enjoys supporting others, thrives in a service-focused environment, and is committed to delivering exceptional patient experiences, we encourage you to apply and become part of our team.

HRS

Remote

Supervisor Patient Access