**Please make sure your application is complete, including your education, employment history, and any other applicable sections. Initial screening is based on the minimum requirements as defined in the job posting, such as education, experience, licenses, and certifications. Your experience should also address the knowledge, skills and abilities needed for the role. Incomplete applications will not be considered.**
*This position is located Remote United States*
*This position requires working weekends, and rotating holidays as needed *
*Please note the start date is on or after July 6, 2026*
Position Purpose:
Responsible for non-exempt staff serving in support roles for the second level reconsideration/dispute resolution processes.
Essential Responsibilities:
- Provides leadership to employees in support of accurate and timely processing of appeals/disputes.
- Effectively and efficiently manages inventory levels and ensures the accuracy of appeal/dispute resolution case preparation and effectuation.
- Achieves operational and production goals.
- Ensures effective quality control procedures are in place and followed.
- Supervises, trains, and evaluates project work activities and personnel.
Minimum Qualifications
Education
- Associate’s degree or 60 or more credit hours towards a Bachelor’s degree from an accredited college or university
- Qualified Independent Contractor (QIC), Medicare, appeals, medical dispute or other related experience may be substituted for Associate's degree on a year per year basis. (Experience requirements may be satisfied by full-time experience or the prorated part-time equivalent.)
Experience
- One (1) year in an operations environment
- Supervisory or Team Lead
- Medicare Part C related appeals activities, preferred
Benefits
C2C offers an excellent benefits package, including:
- Medical, dental, vision, life, accidental death and dismemberment, and short and long-term disability insurance
- Section 125 plan
- 401K
- Competitive salary
- License/credentials reimbursement
- Tuition Reimbursement
EOE Vet/Disability