Supervisor, Medical Imaging

Job Summary:

Promotes adherence to appropriate protocols when performing radiologic/fluoroscopic examinations through leading the evaluation of a patients clinical history, ensuring patients are received and doubled identified, and guiding others when identifying factors that will result in optimum imaging for each patient. Fosters an individualized and compassionate patient care atmosphere by supporting and guiding efforts to educate patients on relevant procedures, monitoring appropriate protocols for patient privacy and safety, and assisting, guiding, and overseeing frontline staff in addressing patient questions/concerns. Prioritizes patient and employee safety by ensuring compliance with all internal and external safety-related regulations, policies, and procedures, while adhering to and leading the identification of appropriate safety measures and instructions. Coordinates the day-to-day operations of the department by assisting with the timely preparation of departmental supplies and disposables for use in assigned areas while identifying opportunities for advancing access, service quality, and efficiency.

Essential Responsibilities:

• Recommends developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; provides team members with feedback; and mentors and coaches to drive performance improvement. Pursues professional growth; provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Implements, adapts, and stays up to date with organizational change, challenges, feedback, best practices and processes. Fosters open dialogue, supports, mentors, engages, and motivates team members on collaboration. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope.
• Supervises and coordinates daily activities of designated work team or unit by monitoring the execution and completion of tactical action items and work assignments; ensures all policies and procedures are followed. Aligns team efforts and standards, and measures progress in achieving results; determines and carries out processes and methodologies; resolves escalated issues as appropriate. Develops work plans to meet business priorities and deadlines; coordinates, obtains and distributes resources. Removes obstacles that impact performance; identifies and recommends improvement opportunities; influences teams to execute in alignment with operational objectives.
• Fosters an individualized and compassionate patient care atmosphere by: supporting and guiding efforts to educate patients on relevant procedures, facilitating patient cooperation through effective communication and modeling behavior for personnel; implementing appropriate protocols for maintaining patient privacy and confidentiality; assisting, guiding, and overseeing frontline staff in addressing and handling routine and escalated patient questions/concerns for service recovery; and promoting patient well-being and comfort during examination.
• Coordinates the day-to-day operations of the department by: assisting with the timely supply and preparation of departmental supplies and disposables for use in assigned areas, including inventory management and adherence to policies/protocols; collaborating with labor partners to improve quality, service, and safety while finding cost-saving opportunities within their team or department; and identifying opportunities for advancing access, service quality, and efficiency through strategic innovation and day-to-day implementation.
• Prioritizes patient and employee safety by: ensuring compliance with all internal and external safety-related regulations, policies, and procedures (e.g., National Patient Safety Goals, As Low As Reasonably Achievable (ALARA) Principles); adhering to and leading the identification of the most accurate and appropriate safety measures and instructions provided to patients, family members, and hospital staff as required; overseeing the implementation and enforcement of rules, regulations, and standards to improve quality of care, streamline operations, and mitigate risk within their team or department; and resolving standard and non-standard equipment malfunctions, accidents, and/or unsafe conditions to appropriate personnel.
• Promotes adherence to appropriate protocols when performing radiologic/fluoroscopic examinations by: leading the evaluation of a patients clinical history with the exam to be performed to screen for contraindications; ensuring patients are received and double identified using appropriate criteria prior to performing the study ordered; encouraging the routine evaluation of the accuracy of data entered and stored in the Radiology Information System (RIS); leveraging a thorough understanding of the features and performance capabilities of the general radiology, fluoroscopy, and portable imaging systems; guiding others when selecting the technical factors that will result in optimum imaging for each patient; managing the successful transmission of images to the Diagnostic Imaging Picture Archive and Communication System (PACS) for Radiologist interpretation; and driving the efficient dismissal of patients for transport at end of procedure, providing assistance as needed.