SUMMARY
Responsible for management of the daily operations of the Learning Commons. Responsible for staff recruitment, hiring, development, orientation, and training. Monitors departmental activities to ensure adherence to established financial and personnel policies, procedures, and guidelines.
ESSENTIAL FUNCTIONS
Responsible for management of the daily operations of the Learning Commons including but not limited to: direct supervision of support staff, coordination of their work schedules, managing their workflow and responsibilities, and assigning special projects
Responsible for staff development, orientation, and training; staff recruitment and hiring; recommending disciplinary action; completing performance evaluations
Knowledgeable with both PT and FT union contracts as they relate to daily operations of the department
Monitors budget activities, reconciles variances, advises Associate Director/Director as necessary, and assists with the preparation of the annual budget
Monitors departmental activities to ensure adherence to established financial and personnel policies, procedures, and guidelines
Responsible for the accurate billing of fees that are recorded with the Business office
Ensures that the Learning Commons staff properly handles the cash drawer and safe closing procedures
Assists Learning Commons patrons by providing outstanding customer service and resolving issues that may arise in the course of daily operations
Coordinates activities with other departmental supervisors and counterparts at other campuses for the purpose of maintaining standard operational procedures, staff training and development, budget initiatives, college-wide reporting, documentation, and special projects
Represents the department by participating in internal and external committees and associations
Coordinates the collection and development of data to provide input into departmental reports and studies; and recommends for internal and/or external distribution
Participates in the development, review, and ongoing maintenance of all unit procedures and systems
Manages reserved materials and media acquisitions in order to provide manuscripts, readings, films, videotapes, and other media used in direct instruction of students as requested by faculty
Performs other duties as assigned