Location: Miami, AZ (onsite)
Compensation: $75,000–$104,000 annually + potential incentives
Industry: Mining, Metals & Manufacturing
Position Overview
We are seeking an experienced IT Site Coordinator to support technology operations at a large-scale copper smelting and manufacturing facility in Arizona. This role is responsible for helping maintain reliable site IT infrastructure, coordinating technical support, supporting compliance initiatives, and assisting with local technology projects.
The ideal candidate brings a strong background in IT infrastructure, networking, systems administration, and technical service delivery, along with the ability to coordinate IT support personnel and collaborate with regional and enterprise leadership. Experience in manufacturing, industrial operations, or other 24/7 environments is beneficial.
Key Responsibilities
- Support the maintenance, monitoring, and troubleshooting of site IT infrastructure, including computer systems, wired and wireless networks, telecommunications, and related equipment.
- Monitor IT policy compliance requirements and help ensure site deadlines and standards are met.
- Assist with SOX compliance activities by preparing documentation and supporting control testing and audits.
- Collaborate with process control teams to support infrastructure and servers associated with industrial operations.
- Coordinate with local IT support technicians, PC technicians, and network administrators to support day-to-day operations and resolve technical issues.
- Provide technical guidance, coaching, and mentoring to IT team members.
- Serve as a point of contact for local users and managers regarding IT support needs and service issues.
- Partner with regional IT leadership and other site coordinators to standardize processes and maintain consistency across locations.
- Assist with planning and executing local IT infrastructure upgrades, capital projects, and technology improvements.
- Communicate site-level IT issues, project updates, and operational needs to regional and enterprise leadership.
- Help maintain the integrity, reliability, and availability of site computer and communications systems.
- Support employee development, performance management, and continuous improvement initiatives.
Required Qualifications
Candidates must meet one of the following education and experience combinations:
- Bachelor's degree in Computer Science, Information Technology, or a related field, plus four years of experience in IT service delivery.
- Associate's degree or IT certificate, plus five years of related IT experience.
- High school diploma or GED, plus seven years of experience in IT service delivery.
Preferred Experience
- IT infrastructure, networking, telecommunications, or systems administration.
- Technical support coordination, escalation management, or IT team leadership.
- Server administration, LAN/WAN, wireless networking, and end-user computing.
- IT compliance, SOX controls, audit documentation, or change management.
- Supporting manufacturing facilities, industrial environments, or 24/7 operations.
- Infrastructure projects, technology upgrades, and cross-functional collaboration.
- Process control infrastructure or industrial systems support.
Work Environment & Requirements
This is an onsite position at an industrial manufacturing facility. The role may require working in office, outdoor, mining, and plant environments, with exposure to varying temperatures, noise, mechanical equipment, and other industrial conditions.
Employees must be able to follow applicable safety procedures, wear required personal protective equipment, and occasionally lift up to 50 pounds. Nonstandard schedules may be required to support 24/7 operations.
Candidates must successfully complete applicable pre-employment drug testing, training, and any required medical examinations.
Compensation & Benefits
The estimated base salary range is $75,000–$104,000 annually, depending on experience, qualifications, and other job-related factors. Additional discretionary or incentive compensation may be available.
Benefits include:
- Medical, dental, and vision insurance
- Employer-paid life and disability insurance
- 401(k) with employer contributions and matching
- Paid time off, sick time, holidays, and parental leave
- Tuition assistance and professional development opportunities
- Employee assistance program
- Discounted auto, home, and pet insurance