Supervisor - Home Health - Weekends

Duties and Responsibilities

Essential Functions:

• Related to Patient Care Follows Conditions Of Participation to ensure all regulations are followed under Medicare. Ensures that quality and efficient care is provided to all patients through 5 elements of documentation, best practices, and escalated change of status by clinicians. Utilizes SHP clinician scorecard to ensure quality score ratings and rehospitalization rates. Monitors productivity of respective staff and provides additional guidance when staff fall below expectations. Reviews appropriate documentation through auditing for content, accuracy, and completeness and ensures completion within the time frame required. Identifies un-met patient needs and reports findings to appropriate Clinical Manager.Completes S1 and CRS as needed. Completes 4C with team members to identify root cause and countermeasures. Holds In Episode Management meetings on a regularly scheduled basis with individual staff to ensure safe quality care, progress towards goals, and proper utilization of services. Provides after-hours and on-call staff support as well as visits and consultation on a scheduled, rotating basis. Makes home visits as required/needed (Expectation - 25-50% time spent with staff in field or training environment). Ensures all information is communicated accurately and consistently. Provides clinical assistance to respective scheduler as requested. Informs scheduling department of any clinical patient/staff related issues in the event patient care is/could be impacted. Demonstrates leadership by example while promoting "Just Culture" and positive interactions throughout the organization.
• Related to Staff Completes/assists in performance appraisals for staff using available performance data within the VNA Bold Goals. Establishes/assists in development plans for all respective staff. Ensures clinical competencies of all field staff members. Completes home visits to mentor, train, and assess individual clinician's job performance and skill competency and to evaluate patient satisfaction, workflows and compliance. Promotes open and effective communication throughout the team, organization, and System.* Provides positive leadership to all staff and demonstrates support of the organization.
• Related to Home Health Management/Hospice Participates in the planning, implementation, management and evaluation of the Home Health & Hospice Services Program as requested. Participates in the identification and development of new clinical policies and the regular review and updating of existing clinical policies as indicated. Coordinates services with other community agencies as directed. Participates on special committee's as requested.
• Related to Corporate Management Provides assistance in meeting all educational needs of clinical staff on the team as requested. Represents WellSpan VNA Home Care in a professional manner. Responsible for efficient utilization of all resources including, but not limited to, materials/supplies, equipment, time, dollars and FTE's. Seeks consultation/advisement as needed.

Common Expectations:

• Understands and follows Medicare Conditions of Participation, established policies and procedures and maintains agency objectives, quality, safety, environmental, and infection control standards.
• Follows confidentiality standards as required by HIPPA/CMS conditions of participation in regard to patient, employee, and organization information.
• Demonstrates a commitment to all individuals by complying with all regulations as directed by WellSpan Health.
• Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Physical Demands:

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Frequently
• Reaching - Rarely
• Talking - Frequently
• Hearing - Frequently
• Repetitive Motions - Occasionally
• Eye/Hand/Foot Coordination - Occasionally

Working Environment:

• Occupational Hazards - Occasionally