Supervisor, Food Services

Announcement

Details

Open Date 09/08/2026 Requisition Number PRN46160B Job Title Supervisor, Food Services Working Title Starbucks Barista Career Progression Track C Track Level FLSA Code Nonexempt Patient Sensitive Job Code? No Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule Summary

40 hours a week. Store hours are Mon - Thu: 7:30am - 8:00pm, Fri: 7:30am - 6:00pm | Sat: Closed, Sun: 11:00AM - 6:00pm

VP Area President Department 00435 - University Campus Store Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $19 - $20.74 DOE Close Date 12/08/2026 Priority Review Date (Note - Posting may close at any time) Job Summary

The Starbucks Barista (LS Operator) is a full-time, customer-focused position responsible for delivering high-quality beverages, food, and service while supporting daily operations at the Campus Store and Marriott Library Starbucks locations. This position works in accordance with Starbucks licensed-store standards and University of Utah Campus Store policies and procedures.

In addition to performing regular barista responsibilities, this position serves as a Shift Lead, providing day-to-day leadership during assigned shifts. The Shift Lead helps coordinate workflow, deploy team members based on business needs, coach and support baristas, maintain Starbucks operational and service standards, and address customer and operational issues as they arise. This position leads through active participation on the floor and is expected to work alongside baristas while helping ensure an efficient, organized, and positive customer and employee experience.

Why Work at the University Campus Store?

At the University of Utah Campus Store, we make campus a family.

Every member of our team contributes to the success of students, faculty, staff, alumni, and visitors. Whether providing course materials, technology solutions, Starbucks beverages, official University merchandise, or exceptional customer service, our employees play an important role in supporting the University community.

We believe that hiring is about more than filling positions. We seek individuals who are committed to service, collaboration, accountability, and creating an environment where others feel welcomed and supported.

If you are passionate about helping others succeed and want to contribute to a positive campus experience, we encourage you to apply.

Learn more about our mission and values here www.store.utah.edu

Responsibilities

• Lead assigned shifts and coordinate daily café operations, including opening, peak business periods, transitions, and closing activities.
• Provide direction, coaching, and support to baristas throughout the shift while modeling Starbucks service, beverage, food, and operational standards.
• Deploy team members and adjust work assignments based on customer traffic, business needs, breaks, and staffing levels.
• Maintain awareness of café operations and proactively identify and resolve workflow, customer service, cleanliness, product availability, and staffing concerns.
• Create a positive customer experience by modeling welcoming, efficient, and professional service and supporting baristas in resolving customer concerns.
• Prepare and serve Starbucks beverages and food according to established recipes, quality standards, and presentation requirements.
• Support the training and development of new and existing baristas by reinforcing procedures, service expectations, and Starbucks standards.
• Ensure required opening, closing, cash-handling, food-safety, sanitation, and operational procedures are completed accurately.
• Monitor product and supply levels during assigned shifts and communicate inventory or ordering needs to management.
• Receive, organize, rotate, and maintain café inventory according to established procedures.
• Maintain a clean, safe, organized, and welcoming café environment, including customer areas, beverage stations, food preparation areas, and back-of-house spaces.
• Operate POS systems, process transactions accurately, and follow established cash-handling procedures.
• Support shift coverage and communicate staffing or operational concerns to management as needed.
• Help ensure compliance with Starbucks licensed-store requirements, University policies, and applicable health and food-safety regulations.
• Support operations at both the Campus Store and Marriott Library Starbucks locations based on business needs.
• Perform other related duties as assigned in support of Starbucks and Campus Store operations.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Minimum Qualifications

Five years of experience in a related field, with two of those years working as a supervisor, or equivalency (one year of education can be substituted for two years of related work experience); knowledge of related trade or department specific equipment, systems and procedures. Demonstrated organizational, human relations and effective communication skills are also required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

• Previous Starbucks, coffee shop, food service, or high-volume retail experience preferred.
• Previous experience providing shift leadership, training, or direction to team members preferred.
• Strong customer service, communication, problem-solving, and interpersonal skills.
• Ability to provide direction and feedback to team members while maintaining a positive and collaborative work environment.
• Ability to prioritize multiple responsibilities and make effective decisions in a fast-paced environment.
• Dependable, punctual, and able to work independently with limited supervision.
• Ability to work a flexible schedule, including early mornings, evenings, weekends, and other high-volume periods as needed.
• Ability to stand for extended periods and lift up to 30 pounds.

Type Benefited Staff Special Instructions Summary Additional Information

The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.

Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• • Do you have five or more years of related work experience or equivalency?

• Yes

• No

• • Do you have two or more years of supervisory experience or equivalency?

• Yes

• No

Applicant Documents

Required Documents

• Resume

Optional Documents

• Cover Letter
• Historical Only - Do Not Use - See Description for More Information - Appropriate discharge document (such as DD-2214) - Veteran Only
• Historical Only - Do Not Use - See Document Description for More Information - Addendum to the University of Utah - Veteran Only