Supervisor, Contracts & Incentives

The Contracts & Incentives Supervisor is crucial to the fulfilment of orders across a broad spectrum of Tesla Energy products. This position will be fully responsible for the performance of the cross-functional teams moving individual projects from order through system incentive capture in each region with an emphasis on contracts, pricing & incentives compliance. The Supervisor will ensure that the team is successfully operating and completing all assigned functions and responsibilities within established service level objectives and meeting the set regional targets. Utilizing a servant leadership mind-set and superior communication skills, the Supervisor will provide individual coaching to agents to help them realize their full potential. The Supervisor will dive into individual jobs to review quality and provide feedback. The Supervisor will work to develop process improvement projects as well as ongoing automation initiatives.

• Lead the regional team to achieve defined business objectives and performance goals
• Manage and improve team and individual productivity, including output, quality, and cycle-time performance
• Reduce rework and delays by identifying inefficiencies and reinforcing best practices
• Develop team capability through coaching, mentoring, and ongoing knowledge sharing
• Maintain strong understanding of products and end-to-end order fulfillment processes
• Use reporting and analytics to monitor performance and drive continuous productivity improvements
• Partner with internal teams to implement process enhancements that improve customer experience and operational outcomes
• 3+ years of experience leading people or teams, with demonstrated ownership of performance outcomes
• Strong leadership, judgment, and decision-making skills, including the ability to resolve complex or escalated issues
• Proven ability to analyze data, use metrics to drive results, and provide clear, actionable feedback
• Self-directed, independent thinkers who can operate effectively with limited direction or changing priorities

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Medical plans > plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D
• Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program