Background Investigation, Coaching, Communication Skills, Customer Support/Service, Entertainment and Media, Farm Management, Federal Laws and Regulations, Food Safety, Food and Beverage Industry, Hospitality and Tourism, Identify Issues, Leadership, Lift/Move 40 Pounds, Maintain Compliance, Mathematics, Multitasking, Operations Management, Organizational Skills, People Management, Point of Sale (POS) Systems, Problem Solving Skills, Restaurant, Safety Process, Safety/Work Safety, Sanitation, Sports, State Laws and Regulations, System Operations, Team Lead/Manager, Team Player
Concessions Supervisor
Do you thrive in fast-paced environments, enjoy leading teams, and take pride in delivering exceptional guest experiences? Craft Culinary Concepts is looking for motivated, hands-on leaders to join our team as Concessions Supervisors at State Farm Stadium.
As a Concessions Supervisor, you’ll help lead game day and event operations for one of Arizona’s premier entertainment venues. From sporting events and concerts to large-scale entertainment experiences, you’ll play an important role in creating a smooth, energetic, and memorable experience for guests while supporting and motivating your team.
This position is ideal for someone who leads by example, stays calm under pressure, and is ready to jump in wherever needed to keep operations running successfully.
What You’ll Do
Leadership & Team Support
- Supervise and support Stand Leads, Cashiers, Cooks, and Stand Attendants during events
- Coach, train, and motivate team members to maintain high performance standards
- Assist with staffing support and step into operational roles as needed
- Communicate employee performance concerns and operational updates to management
Event Operations
- Assist with event setup, breakdown, opening, and closing procedures
- Ensure concession stands are stocked, clean, organized, and fully operational
- Monitor inventory, equipment functionality, and overall stand performance
- Troubleshoot POS system and operational issues quickly and effectively
Guest Experience
- Deliver outstanding customer service and positive guest interactions
- Resolve guest concerns professionally and efficiently
- Support company standards for hospitality, speed of service, and cleanliness
Safety & Compliance
- Enforce all food safety, sanitation, alcohol service, and workplace safety procedures
- Ensure compliance with all federal, state, and local regulations
- Maintain a safe, clean, and organized work environment throughout each event
What We’re Looking For
- Previous supervisory experience in food & beverage, hospitality, concessions, or other high-volume service environments
- Strong leadership, communication, and organizational skills
- Ability to multitask and remain effective in high-energy event settings
- Positive attitude with a team-first mindset and strong problem-solving skills
- Experience with POS systems and concession operations preferred
- Reliable attendance and flexibility to work nights, weekends, holidays, and events
Requirements
- Must be at least 18 years old
- Must possess a valid TEAM, Title 4, or TIPs certification card
- Must possess a valid Maricopa County Food Handler Card
- High School Diploma or equivalent required
- Must successfully complete pre-employment requirements, including a background check and basic math assessment involving U.S. currency
- Ability to work independently and collaboratively within a team environment
- Ability to perform effectively in a fast-paced, high-stress setting
- Preferred: 3+ years of supervisory experience in a high-volume restaurant, stadium, or arena environment
Physical & Schedule Requirements
- Ability to lift up to 40 pounds regularly and work long hours
- Ability to stand and walk for extended periods
- Ability to work non-traditional hours including nights, weekends, and holidays
- Ability to work in varying temperatures and loud event environments
Why Join Craft Culinary Concepts?
- Work exciting live sporting events, concerts, and entertainment experiences
- Join a supportive, energetic, and team-oriented culture
- Build leadership experience in the sports and entertainment hospitality industry
- Grow with a fast-paced and dynamic organization
- Free Parking and Shuttle
- Meal Provided
If you’re ready to lead with energy, support an incredible team, and help create unforgettable guest experiences, apply today and join Craft Culinary Concepts at State Farm Stadium.
This job description is not intended to be all-inclusive. Additional duties and responsibilities may be assigned as needed.
Craft Culinary Concepts is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national
origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Note: Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of a student or employment Visa (including, but not limited to F-1, M-1, J-1, H-1B, OPT and/ or CPT programs, etc.).