Supervisor Clinic Operations - Referrals

Providence St. Joseph Health

  • Everett, WA
  • 2 days ago

    Highlights

    As the Clinic Operations Supervisor the Referrals team at Providence Medical Group Northwest Washington, you''ll lead the day-to-day operations of our Referrals Department - overseeing centralized referrals and medication prior authorizations to ensure patients get the care they need without unnecessary delays. You''ll partner with clinic teams to streamline front-end processes that impact referrals, authorizations, billing, and reimbursement, while driving customer satisfaction, resolving escalations, and setting the long-range direction for a department that sits at the intersection of patient access and revenue integrity.

    Numbers & Facts

    LocationEverett, WA

    Description

    Are you a healthcare operations leader who thrives on solving complex referral and authorization challenges? As the Clinic Operations Supervisor the Referrals team at Providence Medical Group Northwest Washington, you''ll lead the day-to-day operations of our Referrals Department - overseeing centralized referrals and medication prior authorizations to ensure patients get the care they need without unnecessary delays. You''ll partner with clinic teams to streamline front-end processes that impact referrals, authorizations, billing, and reimbursement, while driving customer satisfaction, resolving escalations, and setting the long-range direction for a department that sits at the intersection of patient access and revenue integrity.

    Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Medical Group Northwest Washington and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

    Required Qualifications:

    • Experience working in a healthcare environment.
    • Recent (within 2 years) management or leadership experience.
    • Experience with physician revenue cycle and referrals/authorization.

    Preferred Qualifications:

    • Bachelor''s Degree Administration, Management or any related field from an accredited institution Or related years of experience.
    • 2 years Experience in Revenue Cycle.
    • 2 years Managing referrals, and authorizations.
    • Experience working in physician billing, referrals to revenue cycle.

    Why Join Providence?

    Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

    Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

    At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

    Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate''s placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

    Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

    Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

    Similar Jobs

    See more jobs