Supervisor

Company Description

The Bear is a modern community pub on the edge of Bilton village and is at the heart of the new residential development. The site recently reopened after a transformational refurbishment to bring local residents an exciting new look and feel, combined with a unique dining and drink offer.

Position

Supervisor duties include:

• Taking responsibility for the customer journey, ensuring their experience is second to none
• Taking accurate orders and working closely with kitchen staff
• Ensuring payments and receipts are correct
• Confidently recommending menu and drinks offerings
• Observing service and standards and reporting any incidents or issues
• Being a supportive and proactive leader

Requirements

You will need to demonstrate:

• Previous Leadership experience in a hospitality or customer facing environment
• Enthusiasm and passion for food and beer
• The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
• A result driven and ambitious individual keen to develop your career and your teams

Other information

We will offer you a great package:

£13.21 - £14.00 p/h + tips

Up to 28 days holiday

Company Pension scheme

Retail and beer discounts

Fun culture surrounded by a supportive team

50% off food on shift

Refer a friend Bonus

Employee Assistance programme

Benefits portal

Career development programme

30% dining discount of all managed houses

Great working environment and great prospects!

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