Responsibilities:
- Perform Duties of Shift Manager in her/his absence
- Maintains a clear line of communication at all levels of operation when appropriate
- Supervises floor dealers and protect the integrity of games through observation and following appropriate procedures
- Ensures accuracy and completion of all signed paperwork and pit documents
- Maintains frequent and effective contact with guests
- Effectively deals all games supervised
- Maintains a thorough knowledge of all rules regarding games supervised
- Prioritizes tasks and handles multiple projects simultaneously
- Investigates and resolves customer complaints and issues
- Conducts employee coaching sessions
- Assists in training staff
- Answers customer questions about game information
- Performs as a team member and assists fellow associates to ensure a smooth operation
- Greets guests appropriately, treating each person as an individual and in a professional manner
- Understands the goals and vision of the organization and demonstrates commitment to those goals in terms of individual and team performance
- Coordinates and completes hourly evaluations on hourly associates
- Completes other duties as assigned
Environmental Working Conditions:
- The work environment contains bright lights, loud noise, and stressful situations.
Target Salary:
- Target Salary Range $27.00
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.