Supervising Program Administrator - Records and Information Management

Supervising Program Administrator - Records and Information Management

Salary

$147,680.00 - $189,113.60 Annually

Location

5750 Almaden Expressway, San Jose, CA, CA

Job Type

Full-Time

Job Number

02026-E

Division

Office of the Clerk of the Board

Unit

Office of Clerk of the Board

Opening Date

10/19/2026

Closing Date

11/16/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

Description

A 3% supervisory differential will apply.

Overview:

Are you ready to lead a program that supports transparency and makes information accessible? Valley Water is seeking a Supervising Program Administrator - Records and Information Management to lead its Records and Library Program within the Clerk of the Board.

In this role, you will guide staff in organizing, securing, and preserving physical and digital records; oversee responses to public records requests and other legal demands in coordination with District Counsel; and improve records management policies, procedures, and systems. You will also lead digitization and database migration efforts to ensure Valley Water's information remains accurate, reliable, and easy to find.

Our Commitment:

We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.

About Valley Water:

Valley Water's mission is to provide Santa Clara County with safe, clean water for a healthy life, environment, and economy. The FY 2026-27 Adopted Budget of $1.284 billion supports approximately 876 employees. With headquarters in San José, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.

Who We Are:

To learn how Valley Water provides safe, clean water and environmental stewardship for the Santa Clara community, please click here

Key Responsibilities include, but are not limited to:

• Monitor and evaluate library and records management practices, methods, procedures, and policies; identify areas for improvement, recommend solutions, and monitor and report on compliance with records management regulatory requirements.
• Determine how the Records Management Center and Library store, organize, describe, provide access to, and preserve records and reference materials; select appropriate physical and electronic systems.
• Oversee responses to public records requests, subpoenas, grand jury investigations, and other litigation-related demands for records; facilitate the lawful release or withholding of responsive documents under District Counsel's guidance and review responses for quality assurance.
• Coordinate the development and implementation of centralized records management information systems and digitization efforts; oversee database migrations, including specifications, data design and standardization, quality assurance, implementation, and user training.

Ideal Candidate's Background Includes:

Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. Each applicant will be assessed against the documented ideal candidate criteria.

Ideal Experience:

• Six (6) years of experience in records and information management and leading related projects or programs
• Experience coordinating and responding to public records requests.
• A legal background is preferred

Ideal Skills and Abilities:

• Keep physical and digital records organized, secure, accurate, and easy to find.
• Create clear, practical records management procedures that staff can follow consistently.
• Coordinate complex records requests with staff and legal counsel.
• Improve records systems and guide digitization and data migration projects.
• Identify problems, evaluate options, and put effective solutions into practice.
• Balance competing priorities, manage resources and budgets, and meet deadlines.
• Build strong working relationships across departments and with the public.

Ideal Knowledge:

• Knowledge of public records requests
• Knowledge of records management
• Knowledge of the California Public Records Act and the Freedom of Information Act
• Records management practices for organizing, indexing, storing, preserving, and retrieving physical and electronic records
• The California Public Records Act, Freedom of Information Act, and requirements governing access to and protection of records.
• Records retention schedules and procedures for securely disposing of records.
• Electronic records management systems, digitization, and database migration.
• Naming conventions and data quality standards that make information accurate and easy to find.

Training and Education:

Equivalent to a Bachelor's degree from an accredited college or university with major course work in business administration or a related field.

Required License or Certificate

To review the Classification Specification, please click here

Office of the Clerk of the Board Unit (Position Code 365)

Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date.

This position is eligible for a hybrid telework schedule upon completion of the first 30 days of employment, typically consisting of 40% remote work and 60% onsite work.

Selection Process

(1) The selection process may include one or more of the following: application review, application assessment, performance exercise, written exercise and/or interview.

(2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above. Resumes are highly recommended.

NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary.

Consideration may be given to existing applicant pools within the same classification.

Valley Waters Equal Opportunity Non-Discrimination Policy is available for review upon request.

Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling 408-630-2260.

Please be aware that once submitted all application materials become the property of Valley Water and will not be returned. Human Resources staff are not authorized to make copies of application materials for applicants.

The Santa Clara Valley Water District, now known as Valley Water, offers a comprehensive benefit package including, vacation, holidays, and sick leave as well as medical, dental, vision, EAP, life and disability insurance. In addition, Valley Water participates in the California Public Employees Retirement System (PERS). To view a summary of benefits, click here

01

I acknowledge that I have entered my Work Experience and Education on the employment application, and I am aware these are required fields. If they are not completed, the application is considered incomplete, and I will be disqualified as an applicant for the position.

• Yes
• No

02

Please answer the supplemental questions thoroughly, clearly, and concisely as the responses provided (along with the application) will be carefully reviewed to determine which candidates will move forward in the recruitment process. Responses that refer to attachments (e.g., "see resume") will not be considered. Each question must be answered in full to ensure a fair and complete evaluation. I have read this information and am aware of the importance of responses to the supplemental questions.

• Yes
• No

03

How many years of experience do you have in records and information management?

• 0-6 years
• 6+ years or more

04

Please list your highest degree of education achieved.

05

Do you have experience in managing public records?

• Yes
• No

06

Describe your experience managing or providing professional oversight of a records and information management program. Include your responsibilities, level of authority, the types and scope of records involved, and one improvement you helped achieve.

07

Describe your experience coordinating public records requests or other legal demands for records. Use one example to explain your role, coordination with records custodians and legal counsel, and how you ensured a complete and accurate response.

08

Employment with Valley Water requires employees to take an Oath as a Disaster Service Worker within California and to live within 150 miles of Valley Water Headquarters in San Jose, California by the start date. Valley Water does not cover relocation costs. If you live further than 150 miles from Valley Water Headquarters, please discuss your willingness to relocate if offered the position. If this does not apply to you, write "N/A".

09

Please list the full name of the regular/permanent Valley Water employee who referred you to this position (only one name will be accepted, so if multiple are listed, the first name provided will be documented as the referring employee). If this does not apply to you, write "N/A".

Required Question

Employer Santa Clara Valley Water District (CA)

Address 5750 Almaden Expressway

San Jose, California, 95118

Phone 1-408-630-2260

Website https://www.valleywater.org