Sunline Global: Carrier Services and Logistics Intern

Job Title:

Carrier Services Intern

Job Category: (Exempt/Non-Exempt)

Non-Exempt

Supervisor:

David Trevino

Travel Required:

0%-5%

Department/Group:

Carrier Services

Job Status Type:

Full-Time

Location:

San Antonio, TX

Date Posted:

Level/Salary Range:

Date Filled:

HR Contact:

Christian Castro/Carrie Welch

Will Train:

External Posting URL:

Education Requirements:

• High School Diploma required
  

• Currently pursuing a Bachelor’s degree preferred (Business, Supply Chain, Logistics, or related field)
  

Work Experience Requirements:

• Some customer service experience preferred (retail, hospitality, call center, etc.) 
  

• No prior logistics experience required
  

Position Overview:

We are seeking a motivated, detail-oriented Carrier Relations Intern to support our Carrier Services team. This internship offers hands-on exposure to the logistics and transportation industry, with a focus on carrier sourcing, compliance, and relationship management.

The ideal intern is organized, personable, and comfortable communicating by phone. This role is designed to provide meaningful experience and skill development while supporting day-to-day carrier operations at Sunline Global.

List of Key Responsibilities:

• Assist with identifying and onboarding qualified freight carriers in alignment with Sunline’s safety and service standards
  

• Conduct carrier compliance checks and verify credentials using internal vetting tools
  

• Maintain accurate and up-to-date carrier records in company systems
  

• Serve as a support point of contact for carrier questions and follow-ups
  

• Make outbound calls to carriers to confirm availability, discuss opportunities, and build rapport
  

• Communicate with the Carrier Sales team to align carrier sourcing with freight demand
  

• Assist in resolving basic carrier service issues and escalate concerns as needed
  

• Support the team by monitoring carrier capacity and learning regional market trends
  

• Process and organize documentation while maintaining confidentiality of sensitive 
  

Skills, Knowledge and Attitude for Job:

Must Have Knowledge of:

• Basic computer proficiency (Microsoft Outlook, Excel, and Word) 
  

• Ability to follow written and verbal instructions
  

Must Have Attributes/Attitudes/Aptitudes:

• Strong verbal communication and interpersonal skills
  

• Comfortable making outbound phone calls
  

• Organized, detail-oriented, and reliable
  

• Willingness to learn and take initiative
  

• Professional demeanor with the ability to work in a fast-paced environment
  

• Positive attitude and collaborative mindset
  

Receipt of this job description does not imply nor create a promise of employment, nor an employment contract of any kind, and the employment is employment-at-will. This job description describes the general nature and level of work for this position but may not include all duties or responsibilities. Sunline Global reserves the right to modify this job description at any time.