Summit Resort General Manager

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Job Type

Full-time

Description

Join our dynamic team at Path Resorts as the General Manager of one of our lakes region resorts and play a pivotal role in providing an unforgettable experience for our guests. In this key position, you'll oversee daily operations, ensure exceptional service standards, and lead a dedicated team in a stunning setting. If you have a passion for hospitality and a talent for management, we invite you to bring your expertise to our resort where your leadership will shape the ultimate vacation destination.

Benefits:

Health, Life, Vision, and Dental Insurance

401k

Vacation

Holiday pay

Amenities Usage, including Fitness Center, Pool, and Golf Course.

• Oversee daily resort operations to ensure smooth functioning and high levels of guest satisfaction.
• Develop and implement strategic plans to achieve financial goals, increase occupancy rates, and enhance profitability.
• Monitor the resort's budget, manage expenses, daily reconciliations, cash management and implement cost-saving measures where appropriate.
• Recruit, train, and supervise resort staff, ensuring that all team members provide exceptional service to guests.
• Coordinate with the human resources department to manage staff schedules, payroll, and compliance with employment laws and regulations.
• Maintain high standards of cleanliness, maintenance, and safety throughout the property. - Establish and maintain relationships with vendors and suppliers for resort amenities and services.
• Address and resolve guest complaints and issues promptly to maintain a positive reputation and guest relations.
• Enforce resort policies and procedures consistently among staff and guests. - Analyze guest feedback and online reviews to identify areas for improvement and implement changes to enhance the guest experience.
• Ensure compliance with all health and safety regulations and maintain up-to-date knowledge of industry standards and best practices.
• Plan and oversee resort events, activities

IND21

#ZR

Requirements

• Preferred Bachelor's degree in Hospitality, Business Administration, or a relevant field
• 3 - 5 years of experience in resort / retail management or a similar role in the hospitality industry
• Proven track record of managing a team successfully
• Strong understanding of financial management, including budgeting, forecasting, and P&L accountability
• Familiarity with industry standard software and reservation systems
• Exceptional leadership skills with the ability to motivate and manage staff effectively
• Excellent customer service skills and the ability to resolve issues promptly
• Strong organizational skills with the ability to juggle multiple priorities
• Knowledge of health and safety regulations specific to the hospitality industry
• Effective communication skills, both written and oral, with the ability to engage with guests, staff, and external stakeholders
• Flexibility to work a varied schedule, including weekends, holidays, and evenings as required by resort operations
• Capacity to work under pressure and handle stressful situations with composure
• Pay Range $60,000 - $70,000

Salary Description

$60,000 - $70,000