Summer Intern: Data Services Analyst

Database Services Administration Intern

Independence Blue Cross

Serving more than 8 million people nationwide, including 2.5 million in southeastern Pennsylvania, Independence Blue Cross - together with its subsidiaries - is the leading health insurance organization in the Philadelphia region. Our mission to build healthier lives for you, your family, and your employees shapes our actions and decisions every day.

At Independence, we see each of our members as an individual, with unique needs and concerns. We're dedicated to harnessing the very latest ideas and technologies to deliver access to care that meets those needs and surpasses your expectations. For more information about Independence access our website at www.ibx.com. We're revolutionizing health care, and our focus is on you!

About The Department:

Database Administration is responsible for the availability, performance, security, reliability, and integrity of the organization's database environments. The team supports the systems and applications that depend on these databases, helping ensure that critical business data remains accessible, protected, and recoverable. Primary responsibilities include database maintenance and monitoring, backup and recovery, performance tuning, security and access management, database upgrades and patching, capacity planning, troubleshooting, and support for application and infrastructure initiatives. The team also works closely with application, infrastructure, security, and business teams to maintain stable and efficient database services. Database Administration contributes to the organization's goals by minimizing system downtime, protecting critical data, maintaining strong security and compliance controls, improving system performance, and supporting the reliable operation and growth of business applications. Ultimately, the team helps provide a stable and secure data foundation that enables the organization to operate effectively and meet its business objectives.

Job Description:

The Database Administration Intern will support the Database Administration team in maintaining, monitoring, and improving the organization's database environments. This position will provide hands-on exposure to enterprise database technologies and give the intern an opportunity to learn how databases support critical business applications and day-to-day operations. Working alongside experienced Database Administrators, the intern will gain practical experience with database monitoring, performance, security, automation, backup and recovery, and documentation. The intern will also have opportunities to collaborate with application, infrastructure, and other technology teams.

Key responsibilities may include:

• Assist with monitoring database health, availability, performance, and capacity.
• Support routine database administration and maintenance activities.
• Participate in database performance and capacity analysis.
• Assist with database security and user-access reviews.
• Develop and execute SQL queries for reporting, analysis, and administrative purposes.
• Help identify opportunities to automate routine Database Administration tasks using scripting and other automation tools.
• Assist with maintaining database inventory, operational procedures, and technical documentation.
• Participate in troubleshooting database-related issues alongside experienced Database Administrators.
• Gain exposure to database upgrades, patching, maintenance, and change-management processes.
• Support ongoing team projects.

Qualifications:

• Basic understanding of relational databases and SQL.
• Interest in database administration, infrastructure, cloud technologies, and enterprise IT.
• Familiarity with database technologies such as Microsoft SQL Server, Oracle, Big Query, PostgreSQL, or similar platforms is beneficial but not required.
• Exposure to scripting languages such as PowerShell, Python, Bash, or similar technologies is a plus.
• Strong analytical and problem-solving skills.
• Strong attention to detail and willingness to learn.
• Good written and verbal communication skills.
• Ability to work collaboratively in a team environment.
• Ability to document technical processes and communicate technical information clearly.

Education:

• Pursuing a degree in Computer Science, Information Technology, Information Systems, Data Science, Cybersecurity, or a related technical field.
• Current Junior, Senior, or Recent grad up to one year

Program Dates:

Program Start Date: June 1st, 2027

Program Completion Date: August 6th, 2027

Work Hours

Monday - Friday, 8:30 am - 5:00 pm (37.5 hours per week)

Location

1901 Market Street, Philadelphia 19103

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.

Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.