Highlights
This role provides hands-on experience in analyzing benefit data, assisting with configuration testing, and identifying opportunities to improve workflows and operational effectiveness. The team supports a variety of functions, including Quality Assurance, Medical Policy implementation, auditing, and benefit configuration to ensure accuracy and operational excellence.
Numbers & Facts
| Location | Philadelphia, PA |
| Industry | Insurance |
| Company Size | 2,000 to 2,499 employees |
| Website | https://www.bcbs.com/about-us/careers |
Description
About the Department
The Client Setup department is responsible for implementing and configuring client benefits that directly impact claims processing for our members. The team supports a variety of functions, including Quality Assurance, Medical Policy implementation, auditing, and benefit configuration to ensure accuracy and operational excellence.
Position Summary
The Client Setup Quality & Configuration Summer Intern will support initiatives focused on benefit configuration accuracy, quality assurance, and continuous process improvement. This role provides hands-on experience in analyzing benefit data, assisting with configuration testing, and identifying opportunities to improve workflows and operational effectiveness.
The intern will participate in project-based and analytical assignments that support business objectives, enhance efficiency, and contribute to data-driven decision-making. This is an excellent opportunity for students interested in healthcare operations, business processes, and quality management.
Responsibilities
- Support quality assurance and benefit configuration activities.
- Assist with data analysis and reporting to identify trends and process improvement opportunities.
- Participate in testing and validation efforts related to benefit configuration changes.
- Create and maintain presentations, reports, and documentation.
- Collaborate with team members on operational and strategic initiatives.
- Utilize data-driven insights to support workflow optimization and improved business outcomes.
Qualifications
- Strong analytical, organizational, and communication skills.
- Detail-oriented with the ability to manage multiple assignments.
- Proficiency in Microsoft Excel, PowerPoint, and other Microsoft Office applications.
- Familiarity with data analysis concepts and AI tools is a plus.
- Ability to work independently and as part of a team.
Accepted Majors
- Healthcare Administration
- Health Policy
- Business Administration
Eligibility
- Pursuing a degree in Healthcare Administration, Health Policy, Business Administration, or a related field
- Junior, Senior, or Recent graduates (must be within one year of the program start date)
Minimum GPA
- 3.4 or higher
Program Dates
- Program Start Date: June 1, 2027
- Program End Date: August 6, 2027
Location
- 1900 Market Street, Philadelphia, PA 19103
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.
About Company
At the Blue Cross and Blue Shield Association (BCBSA), we provide business strategy, technical support and consulting expertise to 36 Blue Cross and Blue Shield companies across the nation, employing more than 1,000 of the best strategic thinkers in the industry. We are a Brand manager that sets quality control standards for the 36 independent companies that use the Blue Cross and Blue Shield Brands, and we serve as a trade association that represents these Blue companies. It is through our involvement that the Blues companies share a united vision and strategy while also benefiting from the local strength of all member companies.