Sugarloaf F&B Supervisor - Bullwinkle's Restaurant

Improve service by communicating and assisting team members to understand guest needs, providing guidance, feedback, and individual coaching when needed under the guidance of the Bullwinkles Restaurant Manager. Overview: Sugarloaf is looking for a motivated and service-oriented leader to join our Food and Beverage Team as a Front of House Supervisor in our on-mountain restaurant and bistro, Bullwinkle's.

Overview:

Sugarloaf is looking for a motivated and service-oriented leader to join our Food and Beverage Team as a Front of House Supervisor in our on-mountain restaurant and bistro, Bullwinkle's. This position oversees all front of house operations in that location. 

 

Candidates must have a passion for the food & beverage industry and have a desire to create the ultimate dining experience. Previous supervisory experience in a resort-based hospitality role is preferred.

 

This full-time seasonal position is eligible for great job perk and is anticipated to start at a rate of $18/hr. If you have experience leading a team and a desire for providing excellent customer service, this is the job for you. Come join our team!

Responsibilities:

• Oversee the front of house dinner team to ensure consistent outstanding guest experiences.
• Improve service by communicating and assisting team members to understand guest needs, providing guidance, feedback, and individual coaching when needed under the guidance of the Bullwinkles Restaurant Manager.
• Conduct such functions as interviewing, hiring, employee orientation, performance appraisals, coaching, and counseling to ensure appropriate staffing and productivity as directed by Manager
• Possess a wide-ranging knowledge of wine including the development of comprehensive wine lists and programs
• Take ownership of any guest issues until resolved

Qualifications:

The ideal candidate for this role must:

• have excellent people and management skills.
• have ability to stay calm in stressful situations.
• be able to communicate effectively with the restaurant staff, kitchen and the hotel front desk.
• be able to lead by example and create an enthusiastic working environment.
• have extensive knowledge and enthusiasm for what’s trending in the Food and Beverage industry.
• be open to a flexible work schedule including mornings, evenings, weekends and holidays.

 

Sugarloaf Team Member Benefits include:

• Free lift pass for skiing and/or riding (at all Boyne Resorts)
• Discounts for resort amenities such as ski/snowboard lessons and equipment rentals as well as discounts at all resort F&B and Retail locations
• Access to Nordic trails and discounted equipment rentals at our Outdoor Center location
• Discounted passes at other Boyne and partner resorts