Subject Matter Expert (Support&Ops)

Job Description

Subject Matter Expert (Support&Ops)

Noida, Uttar Pradesh

Job Summary

We are seeking an experienced SailPoint L3 Developer to design, develop, enhance, and support enterprise Identity Governance and Administration (IGA) solutions using the SailPoint platform. The role will be responsible for implementing complex identity lifecycle processes, access certifications, provisioning integrations, custom workflows, and governance controls while ensuring secure and compliant access management across the enterprise. The individual will act as a technical SME, provide L3 support, and collaborate with IAM architects, business stakeholders, and application teams.

Key Responsibilities

Design, develop, and implement SailPoint IdentityIQ / Identity Security Cloud (ISC) solutions.\ Configure and customize provisioning workflows, lifecycle events, role management, policies, and certifications.\ Develop and maintain connectors, integrations, and APIs with target systems such as Active Directory, Azure AD, SAP, ServiceNow, databases, and cloud applications.\ Perform advanced troubleshooting and provide L3 support for SailPoint-related incidents, defects, and escalations.\ Develop custom rules, workflows, tasks, reports, and REST/SOAP-based integrations.\ Support Joiner-Mover-Leaver (JML) processes and access governance initiatives.\ Implement and maintain role-based access control (RBAC) and segregation of duties (SoD) controls.\ Collaborate with security, compliance, and audit teams to address regulatory and governance requirements.\ Participate in solution design reviews, code reviews, and deployment activities.\ Drive automation, process optimization, and continuous improvem

Skill Requirements

6-10+ years of overall IT experience with at least 4+ years of hands-on SailPoint development experience.\ Strong experience with SailPoint IdentityIQ (IIQ) and/or SailPoint Identity Security Cloud (ISC).\ Expertise in:\ Access Request Management\ Access Certifications\ Role Management\ Lifecycle Management\ Policy Management\ Provisioning & De-provisioning\ Identity Governance & Compliance\ Strong programming and scripting skills in:\ Java\ BeanShell\ JavaScript\ PowerShell\ SQL\ Experience with REST APIs, Web Services, and SailPoint connector framework.\ Knowledge of identity protocols and standards including:\ SAML\ OAuth\ OpenID Connect (OIDC)\ LDAP\ SCIM\ Experience integrating SailPoint with enterprise applications, directories, HR systems, and cloud platforms.

Other Requirements

SailPoint IdentityIQ Engineer or SailPoint Certified Professional certification.\ Experience with Azure AD, Entra ID, Okta, CyberArk, PAM, or other IAM technologies.\ Knowledge of cloud platforms such as Azure, AWS, and Google Cloud.\ Experience with ServiceNow IAM workflows and automation.\ Exposure to Zero Trust, Identity Security, and Governance frameworks.\ Experience in large-scale IAM transformation or migration programs.

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Information at a Glance

Why HCLTech?

At HCLTech, youll supercharge your potential. Youll find your career. And youll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.