HCL Technologies Ltd logo

Subject Matter Expert (Support&Ops)

HCL Technologies Ltd

  • Tampa, FL
  • 13 days ago

    Highlights

    We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products.

    Numbers & Facts

    LocationTampa, FL
    IndustryComputer/IT Services
    Company Size10,000 employees or more
    Year Founded1991
    Websitehttps://www.hcltech.com/

    Description

    Job Description

    Subject Matter Expert (Support&Ops)

    Gautam Buddha Nagar, Uttar Pradesh

    Job Summary

    Job Description - Azure Kubernetes Platform

    Required Mandatory Skills -

    • PRE (PaaS/CaaS/Kubernetes/AKS expertise)
    • Azure DevOps, AKS hands on experience & knowledge
    • Platform automation for (AKS / Kubernetes/Azure PaaS etc..)
    • Strong & must scritpting skills using Terrraform/Ansible/ARM
    • Certified in Azure Public cloud with strong ARM/Terrraform/Ansible knowledge
    • Objectives of this Role
    • Run the production environment by monitoring availability and taking a holistic view of system health
    • Build software and systems to manage public cloud platform infrastructure and applications supporting Platform automation
    • Improve reliability, quality, and time-to-market of application solutions.
    • Measure and optimize system/platform performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve.
    • Provide primary operational support for Azure Cloud Platforms and CNCF tools (AKS/ACR and other Azure PaaS platforms)
    • Support Azure DevOps/GitOps pipelines for automated platform provisioning and day to day management & support activities.
    • Daily and Monthly Responsibilities
    • Gather and analyze metrics from both operating systems and Container orchestrators to assist in performance tuning and fault finding
    • Partner with development teams to improve services through rigorous testing and release procedures
    • Participate in system design consulting, platform management, and capacity planning
    • Create sustainable systems and services through automation and uplifts
    • Balance feature development speed and reliability with well-defined service level objectives
    • Required Skills and Qualifications
    • Bachelor's degree in computer science or related discipline.
    • Hands-on Experience with Azure Cloud platorm services including Infrastructure services as well as Container Orchestrators & Registry (AKS , ACR etc).
    • A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
    • Good knowledge of Azure Cloud services with Hands-on exposure
    • Ability to work with leading DevOps solutions like Azure DevOps/Jenkins.
    • Knowledge and work experience in Automation tools like Terraform, Ansible.
    • Knowledge of Monitoring and Logging solutions like Azure monitor, Prometheus, Grafana, Datadog etc. with ability to customize dashboards, define SLOs, Error Budgets etc.
    1. Relevant Experience: 5 - 7 years

    Key Responsibilities

    Job Description - Azure Kubernetes Platform

    Required Mandatory Skills -

    • PRE (PaaS/CaaS/Kubernetes/AKS expertise)
    • Azure DevOps, AKS hands on experience & knowledge
    • Platform automation for (AKS / Kubernetes/Azure PaaS etc..)
    • Strong & must scritpting skills using Terrraform/Ansible/ARM
    • Certified in Azure Public cloud with strong ARM/Terrraform/Ansible knowledge
    • Objectives of this Role
    • Run the production environment by monitoring availability and taking a holistic view of system health
    • Build software and systems to manage public cloud platform infrastructure and applications supporting Platform automation
    • Improve reliability, quality, and time-to-market of application solutions.
    • Measure and optimize system/platform performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve.
    • Provide primary operational support for Azure Cloud Platforms and CNCF tools (AKS/ACR and other Azure PaaS platforms)
    • Support Azure DevOps/GitOps pipelines for automated platform provisioning and day to day management & support activities.
    • Daily and Monthly Responsibilities
    • Gather and analyze metrics from both operating systems and Container orchestrators to assist in performance tuning and fault finding
    • Partner with development teams to improve services through rigorous testing and release procedures
    • Participate in system design consulting, platform management, and capacity planning
    • Create sustainable systems and services through automation and uplifts
    • Balance feature development speed and reliability with well-defined service level objectives
    • Required Skills and Qualifications
    • Bachelor's degree in computer science or related discipline.
    • Hands-on Experience with Azure Cloud platorm services including Infrastructure services as well as Container Orchestrators & Registry (AKS , ACR etc).
    • A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
    • Good knowledge of Azure Cloud services with Hands-on exposure
    • Ability to work with leading DevOps solutions like Azure DevOps/Jenkins.
    • Knowledge and work experience in Automation tools like Terraform, Ansible.
    • Knowledge of Monitoring and Logging solutions like Azure monitor, Prometheus, Grafana, Datadog etc. with ability to customize dashboards, define SLOs, Error Budgets etc.
    1. Relevant Experience: 5 - 7 years

    Skill Requirements

    Job Description - Azure Kubernetes Platform

    Required Mandatory Skills -

    • PRE (PaaS/CaaS/Kubernetes/AKS expertise)
    • Azure DevOps, AKS hands on experience & knowledge
    • Platform automation for (AKS / Kubernetes/Azure PaaS etc..)
    • Strong & must scritpting skills using Terrraform/Ansible/ARM
    • Certified in Azure Public cloud with strong ARM/Terrraform/Ansible knowledge
    • Objectives of this Role
    • Run the production environment by monitoring availability and taking a holistic view of system health
    • Build software and systems to manage public cloud platform infrastructure and applications supporting Platform automation
    • Improve reliability, quality, and time-to-market of application solutions.
    • Measure and optimize system/platform performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve.
    • Provide primary operational support for Azure Cloud Platforms and CNCF tools (AKS/ACR and other Azure PaaS platforms)
    • Support Azure DevOps/GitOps pipelines for automated platform provisioning and day to day management & support activities.
    • Daily and Monthly Responsibilities
    • Gather and analyze metrics from both operating systems and Container orchestrators to assist in performance tuning and fault finding
    • Partner with development teams to improve services through rigorous testing and release procedures
    • Participate in system design consulting, platform management, and capacity planning
    • Create sustainable systems and services through automation and uplifts
    • Balance feature development speed and reliability with well-defined service level objectives
    • Required Skills and Qualifications
    • Bachelor's degree in computer science or related discipline.
    • Hands-on Experience with Azure Cloud platorm services including Infrastructure services as well as Container Orchestrators & Registry (AKS , ACR etc).
    • A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
    • Good knowledge of Azure Cloud services with Hands-on exposure
    • Ability to work with leading DevOps solutions like Azure DevOps/Jenkins.
    • Knowledge and work experience in Automation tools like Terraform, Ansible.
    • Knowledge of Monitoring and Logging solutions like Azure monitor, Prometheus, Grafana, Datadog etc. with ability to customize dashboards, define SLOs, Error Budgets etc.
    1. Relevant Experience: 5 - 7 years

    Other Requirements

    Job Description - Azure Kubernetes Platform

    Required Mandatory Skills -

    • PRE (PaaS/CaaS/Kubernetes/AKS expertise)
    • Azure DevOps, AKS hands on experience & knowledge
    • Platform automation for (AKS / Kubernetes/Azure PaaS etc..)
    • Strong & must scritpting skills using Terrraform/Ansible/ARM
    • Certified in Azure Public cloud with strong ARM/Terrraform/Ansible knowledge
    • Objectives of this Role
    • Run the production environment by monitoring availability and taking a holistic view of system health
    • Build software and systems to manage public cloud platform infrastructure and applications supporting Platform automation
    • Improve reliability, quality, and time-to-market of application solutions.
    • Measure and optimize system/platform performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve.
    • Provide primary operational support for Azure Cloud Platforms and CNCF tools (AKS/ACR and other Azure PaaS platforms)
    • Support Azure DevOps/GitOps pipelines for automated platform provisioning and day to day management & support activities.
    • Daily and Monthly Responsibilities
    • Gather and analyze metrics from both operating systems and Container orchestrators to assist in performance tuning and fault finding
    • Partner with development teams to improve services through rigorous testing and release procedures
    • Participate in system design consulting, platform management, and capacity planning
    • Create sustainable systems and services through automation and uplifts
    • Balance feature development speed and reliability with well-defined service level objectives
    • Required Skills and Qualifications
    • Bachelor's degree in computer science or related discipline.
    • Hands-on Experience with Azure Cloud platorm services including Infrastructure services as well as Container Orchestrators & Registry (AKS , ACR etc).
    • A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
    • Good knowledge of Azure Cloud services with Hands-on exposure
    • Ability to work with leading DevOps solutions like Azure DevOps/Jenkins.
    • Knowledge and work experience in Automation tools like Terraform, Ansible.
    • Knowledge of Monitoring and Logging solutions like Azure monitor, Prometheus, Grafana, Datadog etc. with ability to customize dashboards, define SLOs, Error Budgets etc.
    1. Relevant Experience: 5 - 7 years

    Apply now

    Information at a Glance

    Why HCLTech?

    At HCLTech, youll supercharge your potential. Youll find your career. And youll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

    HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.

    About Company

    Employee Strength : 223,000 on March 31, 2025 
    Countries of Operation : 60 Countries

    Consolidated Revenues: US $13.8B ,for 12 months ending March 2025

    HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2025 for $13.8 Billion. To learn how we can supercharge progress for you, visit hcltech.com.

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