Business Operations, Computer Security, Customer Escalations, Incident Response, Information/Data Security (InfoSec), Privacy Controls, Problem Solving Skills, Protective Services, Risk, Security Attacks, Security Information and Event Management (SIEM), Security Monitoring, University/School Policies
Job Title: Student Worker - Information Security Intern - BC
Job Classification: Business Operations, Student
Department: ITS Information Security Services
Hiring Manager: Chris Garmon
Contact: chris_garmon@baylor.edu
Work Schedule: Flexible hours
Desired Length of Employment: Ongoing
Pay Rate: $10.00/hr
Job Description:
Tier 1 SOC Analyst
Mission
Tier 1 - Tier 1 analysts are the triage specialists to security events and alerts. Tier 1 analysts conduct initial triage of incidents utilizing our suite of security tools to determine whether an incident is a True or False positive. Tier 1 analysts escalate any incident that they find to be severe or are unable to triage to Tier 2 analysts for further investigation.
Functions
- Monitor security events received through alerts from SIEM or other security tools
- Revise alerts escalated by end users
- Carry out Level 1 triage of incoming issues (initial assessing the priority of the event, initial determination of incident to determine risk and damage or appropriate routing of security or privacy data request)
- Carry out limited incident response to end users for low complexity security incidents
- Maintain assigned ticket queue
- Participate actively in the resolution of incidents, even after they are escalated
- Ability to comply with University policies and procedures
- Maintain regular and punctual attendance
Employer: Baylor University
Work Location: Parking Facility Dutton
Work Address: 1111 S University Parks Dr, Waco, TX 76706