Description
Benefits
- Front Loaded PTO
- Tuition Assistance
- Medical, Dental, Vision
- 401(k) - with Employer Contribution
South College - We are one of the nation's fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture.
20,000 Students
10 Campuses
Competency Based Education
Online
Essential Duties and Responsibilities:
Attendance & Time Management
- Demonstrate a consistent pattern of arriving to work at regularly scheduled times, including flexibility around staff meetings and other college functions
- Utilize appropriate time management skills by pursuing departmental objectives and making all required student outreach, follow-ups with students/staff in a timely manner
Citizenship
- Demonstrate and adhere to the South College Commitment to Behavior "Community, Connection, Commitment" form.
- Follow South College policies and procedures.
- Participate in service activities that contribute to community, professional and institutional advancement
Student Services
- Works closely with the Senior Director of Student Success/Director of Student Success on a daily basis to support individual and overall team success.
- Help manage the student life cycle; new, continuing and re-entry. Assist students in understanding South College academic policies and procedures.
- Meet with student advisee at the time of acceptance to the College to assist with acclimation to academic life including registering for courses, establishing goals and overcoming obstacles.
- Proactively contact at-risk student advisees each week to provide resources and/or escalate issues to appropriate professionals (Director of Student Success, Dean of Academic and Student Services).
- Assist in monitoring and managing student retention expectations for all students to achieve targeted persistence rates.
- Meet with current students a minimum of once each quarter to register for the upcoming quarter, review academic plan, promote future goals, and address any areas of concern.
- Consistently manage outlined Activities per QEP (Q1/Q2 Check ins and At Risk, Follow UP).
- Monitor student progress for all students placed on probation and/or warning. Facilitate adherence to academic plan (if applicable.)
- Maintain appropriate documentation in Campus Nexus/Web Client noting all student outreach and complete activities.
- Assist and support institutional or department activities as assigned (welcome sessions, graduation, campus meetings, student programs etc.).
- Other duties as deemed appropriate by the supervisor.
Continuous Improvement
- Solicit feedback from department managers on how to improve the overall quality and efficiency of the Student Services Department
- Participate in professional development activities and Student Success Advisor training.
Complex Cognitive activities
- Advanced verbal and written communication often in stressful situations involving students or co-workers
- Fast-paced work environment requiring quick adaptation skills in a changing strategic and tactical workplace
Requirements
Education
- Bachelor's Degree Required (degree in Education, Psychology, Social Work, or a related field preferred.)
Experience
- One to three years' experience working in a post-secondary setting preferred.