Student Services Technician
Salary
$18.09 - $21.48 Hourly
Location
550 E 300 S, Kaysville 84037, UT
Job Type
Part-Time
Job Number
2324-00789
Division
Student Services Division
Opening Date
09/14/2026
Closing Date
9/21/2026 11:59 PM Mountain
General Purpose
Performs a variety of duties as required to assure students have a positive experience of the college relating to enrollment, scheduling, and withdrawal. Additionally, works to ensure the highest level possible of data integrity. Provides exceptional service to customers, including maintaining a professional and positive demeanor at all times.
Position Hours: 25 hours a week, Hours of operation Monday - Thursday 7:30 am - 7:00 pm, Friday 7:30 - 3:30 pm
Job Focus
- Serves as primary point-of-contact for students seeking services, including registration, scheduling, assessment, withdrawal, applications for graduation, making payments, and general information
- Understands complicated scheduling processes for each college program.
- Assists students in filing withdrawal and records requests from students and external parties in compliance with Family Education Rights and Privacy Act.
- Answers general questions about college programs and services in person and on the telephone in lieu of recruiters and advisors.
- Greets individuals checking in for services and provides the necessary service or directs them appropriately; assists individuals in gaining priority access to other staff as appropriate for urgent intervention.
- Serves as telephone operator/receptionist for Student Services Department; receives, screens, answers questions, and/or forwards calls as appropriate.
- Troubleshoots student registration problems by phone or in person; checks schedules and data not appearing on roll/record; initiates records change forms as appropriate. Assists students with obtaining copies of schedules/progress reports or other records.
- Remains current on Student policies and procedures as well as program-specific information.
- Update students' demographics and change passwords.
- Manage own cash drawer, including taking payments, issuing refunds, and balancing at the end of the day.
- Operates computer to perform various secretarial duties, type letters, memos, correspondence, spreadsheets, desktop publishing, and special projects.
- Assists teachers with the information needed by phone, email, or in person.
- Responsible for accurate data entry of student information.
- Perform other related duties as required.
Minimum Qualifications
- Requires a high school diploma or equivalent.
- One (1) year of related experience in customer service, related industry, or equivalent experience.
- Ability to work effectively in a diverse, fast-paced environment that involves constant customer contact and varying tasks throughout the day.
- Ability to work effectively as a team and independently with minimal supervision.
- Working knowledge of general office procedures and practices, electronic and paper filing systems, and telephone and computer etiquette.
- Proficient skills with computer applications such as Word and Excel, basic computerized bookkeeping, basic mathematics, and utilization of various types of office equipment.
- Proven verbal and written communication competency.
- Customer service skills.
- Ability to work independently while managing work assignments in a highly interpersonal contact environment.
- Must be able to multi-task and meet time restraints.
- Strong critical thinking and troubleshooting skills, attention to detail, commitment to accuracy and organization, and maintaining a professional demeanor.
- Ability to deal with confidential information.
Process/Application
The Davis Technical College complies with all aspects of the ADA and section 504 of the Rehabilitation Act. Any applicant requiring accommodations in the application process must contact the Human Resource Office. Requests should be made three days prior to need.
APPLICATION
To be considered for employment you must meet the minimum qualifications of the position, submit an EMPLOYMENT APPLICATION, RESUME and COVER LETTER before the closing date. Apply online at:
www.davistech.edu/hr
EOE
The Davis Technical College provides the following benefits to part-time employees;
Tuition Waiver
UTA Pass
Counseling Service
Provided through Blomquist Hale.
On-site Fitness Center
The Fitness Center is a great resource for getting healthy on campus.
Davis Tech Salon and Bookstore discounts
20% discount at the Davis Tech Salon
10% discount at the Davis Tech Bookstore on everything but food and drinks.
Retirement Contributions
You are eligible to make retirement contributions with your earnings.
Employer Davis Technical College
Address 550 E 300 S
Kaysville, Utah, 84037
Phone 801-593-2130
Website http://www.davistech.edu