Student Services Analyst Student Leadership & Development

South Mountain Community College is seeking a Student Services Analyst - Student Leadership & Development to lead and strengthen high-impact co-curricular learning opportunities that advance student learning, leadership, belonging, and success. The position serves as the campus coordinator for Service Learning and Community-Based Learning and leads the planning, administration, implementation, and evaluation of programs that connect academic learning with meaningful community engagement. The Analyst also develops student leadership initiatives; supports student clubs and organizations; coordinates the Student Ambassador Program, volunteerism, and civic engagement efforts; builds partnerships with faculty, campus departments, and community organizations; and uses participation data, assessment results, and student feedback to guide continuous improvement. The position provides program guidance, technical assistance, training, and operational leadership to students and stakeholders while supporting effective and compliant program delivery.

Essential Functions

40% - Service Learning & Community-Based Learning

Leads the coordination, administration, implementation, and evaluation of campus Service Learning and Community-Based Learning initiatives. Collaborates with faculty, academic departments, students, and community partners to develop meaningful learning experiences that connect academic learning and course outcomes with community-identified needs. Develops and maintains community partnerships, coordinates service-learning opportunities and projects, and provides program guidance, technical assistance, student preparation, and ongoing support to faculty, students, and community partners. Identifies opportunities to expand faculty and student participation, researches promising practices, assesses program effectiveness, and recommends strategies to strengthen and grow Service Learning and Community-Based Learning across the College.

20% - Student Leadership Development

Develops, coordinates, facilitates, and evaluates leadership development programs, workshops, trainings, retreats, and other co-curricular learning experiences. Creates intentional opportunities that strengthen students' leadership skills, self-awareness, communication, teamwork, advocacy, professional growth, and sense of belonging. Provides coaching, resources, and guidance to student leaders and collaborates with campus partners to integrate leadership development throughout the student experience.

10% - Student Ambassador Program

Coordinates the Student Ambassador Program, including recruitment, selection, onboarding, training, development, scheduling, and ongoing guidance. Develops expectations and learning opportunities that prepare ambassadors to represent the College, support outreach and campus engagement, and serve as peer leaders. Monitors participation and program effectiveness and recommends improvements that strengthen the student ambassador experience.

10% - Civic Engagement, Volunteerism & Community Partnerships

Develops and coordinates civic engagement, voter education, volunteer, and community service initiatives that promote informed participation and community involvement. Builds and maintains relationships with community organizations, nonprofit agencies, schools, public entities, and other partners to expand student engagement, leadership, and service opportunities. Represents Student Life & Leadership in campus and community meetings, events, committees, and collaborative initiatives.

10% - Program Assessment, Data & Continuous Improvement

Collects, maintains, analyzes, and reports program participation data, student learning outcomes, surveys, feedback, and other information to evaluate program effectiveness and impact. Prepares reports and recommendations; researches trends and promising practices in service learning, student leadership, civic engagement, and co-curricular learning; and uses findings to strengthen programs, partnerships, student learning, and continuous improvement.

5% - Student Clubs & Organizations

Provides guidance and support to student clubs, organization officers, and faculty/staff advisors regarding College and District processes, program requirements, risk management, event planning, funding processes, and leadership best practices. Supports officer and advisor training, club development, recruitment, continuity, collaboration, and compliance while promoting meaningful student involvement and leadership opportunities.

5% - Program Administration, Compliance & Resources

Maintains program records, documentation, databases, and resources; monitors applicable College and District policies, procedures, requirements, and expenditures; and provides information and technical assistance to students, faculty, staff, and community partners. Supports effective, organized, and compliant program operations and performs other duties as assigned.