Student Services Analyst Specially Funded

This Student Services Analyst will coordinate and support the scaling of Rio Salado Colleges Prison Education Program (PEP) access for students. The position will provide program coordination, operational planning, student onboarding and admissions support, FAFSA/Pell-related guidance, advising referrals, progress monitoring, and data/reporting support across the PEP student lifecycle. This role will support broader PEP expansion through collaboration with internal Rio teams, MCCCD partners, and external correctional/reentry partners. The position will help improve student access, retention, and completion by coordinating processes, resolving barriers, and maintaining accurate records and communication.

Essential Functions

65% - Performs PEP program coordination and administration, including operational planning, program management and evaluation, problem-resolution, technical assistance, student onboarding/admissions support, FAFSA/Pell-related guidance, advising referrals, progress monitoring, and coordination with internal and external partners to expand student access.

25% - Designs, develops, maintains, and delivers program resource information, presentations, reports, correspondence, outreach/recruitment materials, and communication tools to support PEP access, retention, and completion.

10% - Creates and maintains files, records, databases, and program data; assists with reporting and continuous improvement; performs other duties as assigned.