Student Records & VA Compliance Coordinator

Student Records & VA Compliance Coordinator

Salary

Depends on Qualifications

Location

Main Campus (BG), OH

Job Type

Full-Time

Remote Employment

Flexible/Hybrid

Job Number

BGSU01838

Division

Enrollment Management

Department

Registrar

Opening Date

08/07/2026

Closing Date

Continuous

Pay Grade

352

• Description
• Benefits

Summary

The Student Records & VA Compliance Coordinator, reporting to the Associate Registrar for Registration and Scheduling, Oversees the retrieval, analysis, and interpretation of student record data to verify eligibility for veteran education benefits and ensure compliance with VA regulations. Manages the VA Annual Reporting Fee within the office budget and develops recommendations for its strategic use. Leads the campus-wide automated student cancellation and withdrawal workflow and oversees the processing of associated registration changes in the student information system, including the accurate assessment and encoding of tuition and fee refunds. Coordinates and analyzes student course drop activity to ensure appropriate application of tuition and fee refund policies. The position provides oversight of a wide range of academic record maintenance processes, including code of conduct suspensions and expulsions, study abroad, concurrent enrollment, accelerated and advanced undergraduate status, academic standing and reinstatements, academic forgiveness, credit by examination, prior learning assessment, and credit by validation. Interprets institutional, academic, and regulatory policies and advises administrators and staff to ensure data integrity and compliance. This position researches complex student record issues, resolves discrepancies, and recommends solutions consistent with academic and departmental policies.

Essential Functions

• Coordinates and oversees the retrieval of data from student files to certify benefits for veteran students. Maintain records and processes documents into Enrollment Manager for GI benefits. Manages VA Annual Reporting Fees:

• Manages the mechanized student cancellation and withdrawal data process campus wide. Corresponds daily and provides explanations and advice and works closely with campus offices.

• Coordinates the analysis of student dropped classes and encoding tuition and fee refunds. Processes late changes to student registrations

• Manages process requirements for military call up procedures, code of conduct suspension/dismissal, study abroad, concurrent enrollment, accelerated students, other. Interprets & informs office administrators and other employees regarding data integrity & processes. Maintains documentation, reports and other records for the office.

• Supports and aids in the end of term grade run and the official batch process during end-of-term processing in which final grades are validated, posted to the student information system, and used to calculate term and cumulative academic metrics.

• Helps manage post end-of-term processing. These activities include updating missing or incorrect grade submission, processing retake course grades, GPA and academic standing re-calculation, transcript updates, enrollment status changes, and compliance reporting.

• Supports and maintains registration related system setup term-to-term.

• Performs other duties as assigned.

Minimum Qualifications

The following Degree is required:

• Bachelors Degree

The following Experience is required:

• 2 years of experience in an administrative office

The following Experience is preferred:

• 2 years student supervision experience

• Familiarity with processes related to higher education

Additional Information

Knowledge, Skills and Abilities:

• Excellent communication skills

• Excellent research skills

• Ability to collaborate with diverse groups of individuals

• Ability to lead and direct students and staff without supervisory authority

• Ability to use a word processing, database, and internet programs

This is a full-time position located in Bowling Green, Ohio, which offers the option for a flexible/hybrid work schedule (remote/on-campus).

Application Deadline

The search committee will review applications until the position is filled; however, for best consideration, applications should be provided by August 21, 2026.

Required Application Materials & Evaluation

• Experience must be fully documented on the official application.
• The application will be used to evaluate if candidates meet the minimum requirements for the position and for consideration when determining starting pay rate.
• Experience requirements are inclusive of relevant professional experience, or experience attained through relevant internships, co-ops, student employment positions, or graduate assistantships.

Uploads

• Required: Resume (for supplemental information only)
• Optional: Cover Letter

Essential Requirement: Work Authorization

BGSU does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

Bowling Green State University is an equal opportunity employer. The University is committed to maintaining an employment and educational environment that is free from unlawful discrimination, harassment, and retaliation. The University prohibits discrimination and harassment on the basis of protected class: age (40 years of age or older), ancestry, color, disability, ethnicity, familial status, gender, gender identity and expression, genetic information, HIV/AIDS status, marital status, military status, national origin, political affiliation, pregnancy, race, religion, sex, sexual orientation, protected veteran status, or any other legally protected characteristic.

EEOC Know Your Rights

OCRC Know Your Rights

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Bowling Green State University, please call 419-372-8421 or email ohr@bgsu.edu.

BGSU is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. A list of acceptable documents can be seen here: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents

Benefits

Bowling Green State University provides a comprehensive benefit program as part of a total compensation package. This includes medical, prescription, dental, vision, health accounts (medical & dependent), life & disability insurance, retirement plans, employee assistance program and tuition fee waivers for employees and their eligible dependents as well as paid time off, flexible work options, holidays and parental leave. For more information, please visit Benefits-at-a-Glance.

Employer Bowling Green State University

Address 1851 N Research Drive

Huntington Building

Bowling Green, Ohio, 43403

Phone (419) 372-8421 Human Resources

(419) 372-2865 Student Employment

Website https://www.bgsu.edu/human-resources/careers.html