Student Receivables Cashier

The University of Evansville (UE) Office of Student Financial Services is seeking a professional, detail-oriented, and customer-focused Student Receivables Cashier to join our team. This role is essential to our mission of providing financial guidance and support to students and their families. If you thrive in a fast-paced environment, have a keen eye for detail, and enjoy both independent and collaborative work, we encourage you to apply!

Key Responsibilities

The Student Receivables Cashier serves as a primary point of contact for financial transactions and billing inquiries. Your main duties will include:

• Customer Support: Assist students, families, and the campus community via phone, email, and in person, providing daily guidance on billing and financial aid questions.
• Payment Processing: Post and reconcile student payments accurately. Support other cashier team responsibilities and work collaboratively to resolve complicated billing issues.
• Financial Reconciliation: Process non-AR cash reconciliation and prepare bank deposits. Maintain accurate records of all transactions to ensure compliance with university policies.
• Refunds & Stipends: Manage the processing of student refunds and athletic stipends.
• Administrative Support: Process and direct incoming mail, monitor calls for quality assurance, and provide immediate feedback to ensure exceptional service levels.
• Team Collaboration: Work closely with the cashiering staff and the wider SFS team to maintain a seamless experience for the campus community.

Required Qualifications

• Education: High school diploma or GED.
• Experience: Minimum 1 to 3 years of customer service experience.
• Skills: Strong written and verbal communication skills with a high level of attention to detail.
• Technology: Capability to work across multiple technology platforms and handle independent tasks.
• Attributes: Ability to provide exceptional customer service to a diverse population and manage multiple tasks simultaneously in a team environment.

Preferred Qualifications

• Education: Some college education is preferred.
• Experience: Prior cashiering experience and general office experience.
• Technology: Proficiency in Microsoft Office Suite (specifically Word and Excel) is a plus.

Why Join the University of Evansville?

The Office of Student Financial Services is at the heart of the student experience, helping families navigate the complexities of university billing and financial aid. In this role, you will be part of a supportive team that values immediate feedback and professional growth while making a tangible difference in the lives of our students.

How to Apply

Interested candidates should submit a resume, cover letter, and references via the University of Evansville's employment portal: http://www.evansville.edu/offices/hr/employmentApp.cfm

The University of Evansville expects all members of its community to treat each other with respect and civility. Harassing behaviors directed towards any member of our community will not be tolerated. As part of its commitment to non-discrimination, the University specifically prohibits harassment based on any other characteristics set forth in its nondiscrimination statement as follows: including race, color, gender, gender identity and expression, sexual orientation, creed or religion, national origin, age, disability, veteran status and all federally protected groups/classes. Any form of harassment undermines the mission of the University and negatively impacts the University community as a whole.