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Student IT Consultant

Auburn University

  • Auburn University, AL
  • 6 days ago
  • $13 Per Hour

Highlights

Responsibilities: Level One support for Auburn Information Technology resources including data network, wireless network, accounts, email, labs, software, printing services, cable TV, classroom support, telephone systems, web applications, and other Central IT services. Overview: The Office of Information Technology Service Desk is seeking a student applicant to provide technical expertise and assistance to Auburn faculty, staff, students, incoming students, alumni, and retirees.

Numbers & Facts

LocationAuburn University, AL
IndustryEducation
Company Size1,500 to 1,999 employees
Year Founded1856
Websitehttp://www.auburn.edu/

Description

Overview:

The Office of Information Technology Service Desk is seeking a student applicant to provide technical expertise and assistance to Auburn faculty, staff, students, incoming students, alumni, and retirees. This individual will provide Level One support to our constituents across campus. Student employees are under direct supervision of the full-time Service Desk staff.

Responsibilities:
  • Level One support for Auburn Information Technology resources including data network, wireless network, accounts, email, labs, software, printing services, cable TV, classroom support, telephone systems, web applications, and other Central IT services.
  • Incident tracking to assist with problem resolution, development of online support documentation, and IT planning.
  • Configuration of laptops, tablets, and cell phones for campus wireless and email systems.
  • Provide assistance to students living on campus with configuration of TV’s, gaming systems, and other streaming devices for campus.
  • Assistance with Duo 2Factor registration, reactivation, and removal.
  • Ability to work independently.
Qualifications:
  • Must be a current Auburn University student.
  • Must maintain a minimum of a 2.0 GPA.
  • Must be willing to work some evening shifts (Monday – Thursday, 5 pm – 10 pm).
  • Must be willing to work some Sunday shifts (5 pm – 10 pm).
  • Must be willing to work during the Summer semester.
  • Must be willing to work portions of the breaks between semesters (this includes Fall and Spring breaks, and part of Thanksgiving and Christmas breaks).
Pay Range: USD $13.00 - USD $13.00 /Hr. Why Work at Auburn?:

Why should YOU consider student employment at Auburn University?

  • Gain valuable work experience! Student employment allows you to explore different interests, identify strengths, and make informed decisions about your future career goals.
  • Build your network! Interacting with faculty, staff, and fellow students can lead to valuable connections and potential mentors.
  • Make a difference! Have the satisfaction of knowing YOU are a part of providing the premier academic experience at Auburn and the life-changing work our students and employees perform.
Equal Opportunity Compliance Statement:

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more. 

About Company

Welcome to Auburn University, a comprehensive land, space and sea grant research institution blending arts and applied sciences. The University continuously changes to accommodate today's needs, while still respecting the traditions and spirit of Auburn. As we grow and change, Auburn will always continue its tradition of excellence.

The main campus had an enrollment during fall of 2007 of 24,137. Auburn University offers degrees in 13 schools and colleges at the undergraduate, graduate and professional levels.

Auburn University is known not only for its academic excellence, but for its impact on Alabama as well. A recent study determined AU had nearly $ 4 billion economic impact on the state of Alabama, including a $ 1.5 billion impact on the economy and a $ 2.4 billion impact in "human capital." AU's Technical Assistance Center, a collaborative Engineering / Business outreach unit, performs hundreds of projects annually for state industry, generating millions of dollars in increased efficiencies and saving or creating hundreds of jobs statewide.

Auburn University has developed into one of the largest universities in the South, remaining in the educational forefront with its traditional blend of arts and applied science, and changing with the needs of today while living with a respect for the traditions and spirit that are Auburn.

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