| Location | Corvallis, Oregon |
| Website | hr.oregonstate.edu/student-employment-manual/500-employment-eligibility-requirements |
When applying you will be required to attach the following electronic documents:
In your cover letter, please describe:
Supplemental Question:
For additional information please contact: Mark Williams at Mark.williams@oregonstate.edu
We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 2 years.
OSU will conduct a review of the National Sex Offender Public website prior to hire.
Note: All job offers are contingent upon Human Resources final approval
This recruitment will be used to fill one part-time(a maximum of 20-24 hours per week) Student Information Technology Assistant position, with the Carlson College of Veterinary Medicine Information Technology team at Oregon State University (OSU).
The college supports veterinary education, clinical care, research, and outreach that improve animal and human health, and the IT team supports the technology behind those activities.
Unlike many campus technology positions, this role offers direct mentoring from professional IT staff in a small, collaborative team. The student will gain hands-on experience, develop customer service and technical skills, and earn increasing responsibility by demonstrating reliability, initiative, sound judgment, and successful completion of training milestones. We are seeking a curious, dependable, and self-motivated student who wants meaningful professional experience and the opportunity to contribute to the college’s mission.
Why Join CCVM IT?
As part of the CCVM IT team, you'll gain experience with:
Customer service and technical support
Enterprise technology systems
Microsoft 365 services
Computer deployment and lifecycle management
Technical documentation
Technology projects and process improvement
Veterinary teaching, clinical, and research environments
We are looking for students who are curious, dependable, and self-motivated. Successful student employees take initiative, enjoy learning new skills, and actively contribute to the team's work and mission.
Student employees are not simply supporting computers and technology systems. They help enable veterinary education, clinical care, research, and outreach activities that improve animal and human health.
Students who value purpose-driven work and want to contribute to something larger than themselves often find the College of Veterinary Medicine to be a uniquely rewarding place to work.
Student employees work directly with experienced IT professionals and advanced student staff who provide mentoring, guidance, and real-world exposure to technology operations in higher education, research, and clinical environments.
Position Duties
Provide friendly and professional customer service by phone, in person, and through IT service requests to faculty, staff, students, and visitors.
Answer phones and assist walk-in customers.
Create and update IT support tickets, follow documented procedures, and escalate issues appropriately.
Assist with workstation setup, deployment, peripheral installation, and routine technical support.
Organize, track and maintain technology equipment, inventory and assets.
Support classroom, conference room, and meeting technology.
Assist with employee onboarding and offboarding activities, technical documentation, and knowledge articles.
Create and maintain technical documentation.
Contribute to technology projects and operational improvements as skills and trust are demonstrated.
Learn and follow established IT procedures and standards.
Perform other duties as assigned.
Growth and Development
This position is designed as a developmental role. Student employees begin by learning customer service, support processes, and the technology environment of the college.
As skills, reliability, and professional judgment are demonstrated, additional responsibilities and opportunities are introduced. Trust, autonomy, and technical responsibilities are earned through performance and successful completion of training milestones.
Advancement through the program is based on demonstrated performance rather than time in position.
Transferable Skill Development
OSU is committed to ensuring students are prepared for success after graduation through intentional skill development as student employees. The competencies students develop while working at OSU are defined by the National Association of Colleges and Employers (NACE)as the essential skills employers seek in their hires. In this position, students learn and build vital career-readiness skills in the primary areas below:
Communication, Teamwork, Technology, Professionalism
Full Employment Eligibility Requirements can be found here: https://hr.oregonstate.edu/student-employment-manual/500-employment-eligibility-requirements
Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study
Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment
Must meet the applicable minimal enrollment standard
High School student: Regularly enrolled in a high school or participating in a home-schooling program
Undergraduate and post-baccalaureate student: 6 credit hours per term
Undergraduate international student: 12 credit hours per term*
Graduate student officially admitted to Graduate School: 5 credit hours per term
Graduate international student officially admitted to Graduate School: 9 credit hours per term*
*International students may be allowed to carry fewer hours than specified above and still be considered “full-time” by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by the Office of International Services (OIS), and must be provided to the Student Employment Center.
Required Qualifications
Ability to provide excellent customer service and communicate professionally in person, by phone, and in writing.
Strong verbal and written communication skills.
Ability to learn and follow documented procedures.
Ability to ask questions, use sound judgment, and recognize when to escalate an issue.
Attention to detail, strong organizational skills and ability to manage assigned work in an active support environment.
Ability to attend work reliably and on time.
Basic computer skills including Microsoft Windows and Microsoft 365 applications.
Interest in learning about information technology and technology support services.
Demonstrated initiative, curiosity, and willingness to learn through training, feedback, and hands-on experience
Willingness to work primarily onsite within the College of Veterinary Medicine.
Ability to work respectfully and effectively with people from diverse backgrounds
Additional Required Qualifications
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 2 years.
Preferred Qualifications
Previous customer service experience or technical support experience.
Experience troubleshooting computers, software, mobile devices or peripherals.
Experience using Microsoft Windows and Microsoft 365 applications.
Interest in information technology, cybersecurity, systems administration, project management, or related fields.
Interest in supporting education, research, healthcare, veterinary medicine, or animal health.
Experience working collaboratively as part of a team.