Highlights
The Student Hospitality Management Program (SHMP) is a hands-on, leadership-focused internship designed to give you real experience in hospitality operations-while you're still in school. This program is built to develop your skills-not just fill your schedule: Leadership experience (real leadership, not just observation).
Numbers & Facts
| Location | Newark, DE |
| Industry | Food and Beverage Production |
| Company Size | 10,000 employees or more |
| Year Founded | 1936 |
| Website | https://www.aramark.com/ |
Description
Job Description
Job Responsibilities
Student Hospitality Manager (SHMP) Get Paid. Get Experience. Get Ahead.
Location: University of Delaware
Job Type: Student Intern (Hourly)
Program: Student Hospitality Management Program (SHMP)
Schedule: Flexible around your classes
Duration: Academic Year (Fall + Spring)
ABOUT THE ROLE
Ready to turn your college experience into a career advantage?
The Student Hospitality Management Program (SHMP) is a hands-on, leadership-focused internship designed to give you real experience in hospitality operations-while you're still in school.
You won't just shadow-you'll participate, contribute, and grow.
WHAT YOU'LL DO
This is a rotational, immersive experience across multiple areas of hospitality:
- Support daily operations (opening, closing, and service execution)
- Work directly with managers and a dedicated mentor
- Assist with training and team development
- Gain exposure to dining, retail, catering, and events
- Contribute to special projects like campus events, guest experience initiatives, and marketing efforts
- Learn how to lead in real-world situations
Every day is different-and every day builds your future.
WHAT YOU'LL GAIN
This program is built to develop your skills-not just fill your schedule:
- Leadership experience (real leadership, not just observation)
- Customer service and communication skills
- Problem-solving in a fast-paced environment
- Insight into hospitality operations from the inside out
- A mentor guiding your growth every step of the way
WHO WE'RE LOOKING FOR
You don't need years of experience-just the right mindset.
We're looking for students who are:
- Motivated and eager to learn
- Positive, adaptable, and team-oriented
- Interested in hospitality, business, or leadership
- Excited to take on new challenges
Bonus: You enjoy working with people and making things happen
PROGRAM DETAILS
- Flexible schedule designed for students
- Evening and weekend availability may be required
- Commitment: Full academic year (with potential summer opportunities)
- Participation in structured training and development sessions
WHY THIS ROLE STANDS OUT
- Paid, hands-on experience while in college
- Mentorship from experienced hospitality leaders
- Exposure to multiple departments and career paths
- Opportunity to build your resume with real impact
- Networking and professional development opportunities
PHYSICAL REQUIREMENTS
- Ability to stand or walk for extended periods
- Occasionally lift up to 50 lbs
- Work in active environments (kitchens, service areas, etc.)
READY TO START YOUR CAREER JOURNEY?
If you're looking for more than just a job-and want to build skills, confidence, and experience that set you apart-apply today and join the SHMP community!
Qualifications
- Must read, write, and understand verbal instructions.
- Must complete a sanitation and allergy captain course during the program.
- Ability to perform basic arithmetic.
- Maintain emotional control under stress.
- Must be knowledgeable in operating an efficient cost-effective program.
- Ability to resolve interpersonal situations.
- Strong organizational skills.
- Must be a student at theUniverity of Delaware location.
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
Nearest Major Market: Philadelphia
About Company
We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.
Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.
Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.
Beyond great service
Another key part of what makes us different is something we call service excellence.
To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.
We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.
Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.
We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.
The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.
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