Student Health Services Office Manager

Student Health Services Office Manager

Salary

$23.58 Hourly

Location

Main Campus - 1701 E Front Street, Traverse City

Job Type

Full-Time

Job Number

2026-00095

Division

Student Services & Technologies

Department

Health Services

Opening Date

09/03/2026

Closing Date

9/21/2026 8:00 AM Eastern

• Description
• Benefits
• Questions

Summary & Qualifications:

Summary

This position provides administrative and clinical support to the Student Health Services Director and Medical Director by assisting in the daily operations of providing accessible, quality, low-cost health care for students while maintaining strict patient confidentiality

Qualifications

Required:

• Associate degree
• 1-2 years' office experience
• Minimum of one year of experience working with accounting processes
• Recent professional working computer skills. Calendaring, Google Docs, Excel, Word, etc. (Google Suite preferred)

Preferred:

• Training in medical terminology
• Knowledge of Electronic Medical Records (EMR)
• Knowledge of HIPAA guidelines
• Banner experience or similar database software
• Medical office manager experience in an administrative role
• CPR Certification
• Ability to work remotely with reliable internet

Essential Responsibilities

• (Critical) Greets walk-in customers, answers multiline telephones, schedules appointments, inputs data through Nuesoft and Electronic Medical Records for the Student Health Services office.
• (Critical) Orders and maintains supplies for office, and orders medical supplies and medications for clinic, lab, and pharmaceutical areas within Health Services, and prepare orders and submit purchase requisitions through Banner.
• (Critical) Schedules and assists in coordinating special activities, events and conferences.
• (Critical) Interacts with and assists students daily.
• (Critical) Prepare physician billing statements, requests for pay and Medical Director annual contract.
• (Critical) Process contracts, pharmacy & laboratory licenses, membership & periodical subscription renewals.
• (Critical) Promote student wellness activities by preparing flyers, arrange monitor and Intercom notices.
• (Critical) Perform medical assistant role by scanning FERPA protected health information to patient EMR charts, stay compliant with OSHA regulations, complete bloodborne pathogens training each year, obtain TB testing annually, and complete CPR training every two years.
• (Critical) Assist with campus health education by maintaining Student Health Service wellness bulletin boards, order patient education materials, and make food service, facilities, and media services arrangements for programming.
• (Critical) Maintains revenue accounting by collecting and recording income in Nuesoft and Banner and completing daily deposits.
• (Critical) Maintains knowledge base regarding FERPA and HIPPA requirements, as well as, student health insurance.

Work Environment

Lifting Activities

Most frequently lifted object: under 10 lbs. lifted to waist level; 1-9 feet (Several times per day)

Heaviest object lifted: under 40-49 lbs. lifted waist level; 1-9 feet (Occasionally)

Non-lifting Repetitive Activities

Arm Movement (Several times per day)

Bending (Occasionally)

Crouching (Occasionally)

Gripping (Several times per day)

Kneeling (Occasionally)

Sitting (Continuously)

Standing (Several times per day)

Stooping (Occasionally)

Talking (Continuously)

Typing (Several times per day)

Walking (Several times per day)

Writing (Several times per day)

Other Physical Demands

Close visual work Prolonged visual work

Exposure to communicable diseases

Must wear Personal Protective Equipment (PPE) while on campus

Mental Demands

Exercising Independent Judgment

Minimal Guidance or Direction

Performing Multiple Functions/Activities

Persuading Others

Other Challenges

Heavy work volume

Exceptional benefits package, including medical, dental, and paid sick leave. Up to four weeks paid vacation within the first year of employment. NMC paid tuition benefits. For more benefit details, visit our Flexible Benefits Guide

01

Please select the highest degree attained:

• Less than High School Diploma or GED
• High School Diploma or GED
• Some higher education courses, training, or certification
• Associates Degree
• Bachelors Degree
• Masters Degree
• PhD, Doctorate

02

Do you have at least 1 year of office experience?

• No
• Yes

03

How many years of office experience do you have?

04

Do you have recent professional computer skills? Calendaring, Google Docs, Excel, and Word experience?

• No
• Yes

05

Is there anything else you would like us to know about this position?

Required Question

Employer Northwestern Michigan College

Address 1701 E Front Street

Traverse City, Michigan, 49686

Phone 231.995.2612

Website https://www.nmc.edu/