Student Employee-LSC-Office Assistant

Posting Details

Posting Information

Requisition 202600246ST Title Student Employee-LSC-Office Assistant Employee Class Student Employee College Work Study Position Yes Department LSC Division Division of Student Affairs Hours per week No More Than 28 Hiring Rate

$9.25

Preferred Student Classification Nature & Purpose of Position

The LSC office assistants are expected to reflect a professional image, positive attitude, and assist all students, staff, faculty, and guests in the LSC with superior customer service.

Office assistants are expected to:

• Keep track of interactions with SHSU students, staff, and faculty.
• Assist walk-in visitors in a courteous, friendly, and respectful manner, providing all available information and making referrals as necessary.
• Assist telephone callers by properly answering the phone, transferring calls, taking messages, and sharing resources as necessary.
• Assist guests and visitors over email communications in a professional manner.
• Have a comprehensive knowledge of campus offices, departments, and resources.
• Know who is who in the various LSC offices and the general responsibilities of each area.
• Keep informed of all current information, activities, programs, and events in the LSC and on campus.
• Be familiar with information sources such as the SHSU home page, Houstonian newspaper, and SHSU telephone directory.
• Assist the Reservations Coordinator with reservations in EMS as directed.
• Perform general office duties such as typing correspondence, creating reports, maintaining files, ordering supplies, processing payments, sorting mail, and other duties as assigned.
• Process payments by handling cash, checks, and money orders and writing receipts.
• Have a comprehensive knowledge of all LSC forms and the proper way to receive and process requests.
• Assist in keeping the LSC front desk and office kitchen tidy and maintain all information, supplies, and equipment in an orderly manner.
• Adhere to all LSC policies and procedures.
• Know all emergency policies and procedures and to provide support to guests in an emergency.
• Be dependable and punctual in reporting to work and meetings.
• Dress in accordance with the LSC dress code.
• Perform other duties as assigned.

Other Requirements for the Position

Open Date 12/03/2025 Position Number 9N9983-00

Contact Information

Contact Name & Title Anna Pursley, Associate Director Contact Phone 9362941760 Contact Email all045@shsu.edu Contact Building & Room # Lowman Student Center, Suite 331 Contact Fax Contact Instructions Summary

EEO Statement

EEO Statement

Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.

Annual Security and Fire Safety Report

Applicant Documents

Required Documents

• Student Class Schedule

Optional Documents

• Resume
• Cover Letter
• Reference Contact Information

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Why are you interested in this position?

(Open Ended Question)

• • Are you currently enrolled as a student at Sam Houston State University?

• Yes

• No

• • Describe what excellent customer service means to you.

(Open Ended Question)