Position Information
Posting Detail Information
Working Position Title Student Conduct Coordinator (00002528) Classification Program Assistant - CUSTOM CLASSIFICATION Position Number 00002528 Open Date 08/27/2026 Close Date 09/24/2026 Priority Review Date Employee Class Staff Full-Time/Part Time Full-Time FTE 1.00 Position Status Regular FLSA Exempt Job code 5001 Union Representation Union Union Code AFC - AFSCME C, Local #1890 Unit/Department Student Conduct College/Unit Stud Affairs Dean of Students Division Student Affairs Location CL 280 Link to Department Website or Custom Search Page https://www.niu.edu/conduct/index.shtml
Position Summary, Requirements, and Qualifications
Position Summary, Requirements, and Qualifications
Overview
The Student Conduct Coordinator is an entry-level professional staff member within the Office of Student Conduct in the Division of Student Affairs, reporting directly to the Director of Student Conduct. This position supports the administration of a campus-based, student-centered conduct system that promotes accountability, student learning, and development beyond the classroom.
Position Summary
Serving as the primary liaison between the Office of Student Conduct and Housing and Residential Life, the coordinator provides leadership in the administration of residential student conduct processes. This role is responsible for managing housing-related conduct cases and ensuring consistent, educational, and developmentally appropriate responses to student behavior within the residential community.
The coordinator serves as a case manager for Housing and Residential Life referrals, offering guidance on case resolution, policy interpretation, and conduct procedures. This includes assisting with the investigation and adjudication of individual and student organization conduct cases, supporting students throughout the conduct process, and contributing to the integration of restorative practices under the guidance of senior staff.
The coordinator would be required to work occasional nights and weekends to assist as the primary Housing Liaison and consultant for housing related conduct matters, including an on call and on-site rotation to support housing staff.
Essential Duties and Responsibilities
Training, Education, & Outreach
- Coordinate the development, implementation, and ongoing assessment of comprehensive training programs for all Housing and Residential Life staff related to student conduct processes, policy interpretation, conflict resolution, and documentation practices.
- Facilitate ongoing training for Maxient for all Housing staff.
- Serve as the Coordinator and primary trainer for Community Advisors (CAs), Graduate Assistants, and professional HRL staff on conduct-related protocols, including incident response, report writing, and adjudication processes as the Housing Liaison.
- Develop and maintain training materials, resources, and educational tools to support consistent application of conduct procedures across residential communities.
- Coordinate and deliver all ongoing outreach, professional development sessions, training, and refreshers to ensure Housing and Residential Life staff remain informed of current policies, legal considerations, and best practices in student conduct.
- Collaborate with campus partners to provide outreach and educational programming that promotes a culture of accountability, community standards, and student success within residential environments.
- Consult, educate and assist as the primary housing conduct liaison for campus partners serving as housing staff and conduct administrators.
Conduct Investigation & Adjudication
- Assist in the investigation and adjudication of alleged violations of the NIU Student Code of Conduct, the residence hall handbook, and other institutional policies for individual students and organizations who are alleged to have violated student behavioral policy.
- Review conduct referrals, assign appropriate action, and resolve matters through administrative hearings as directed.
- Use self-regulation to manage, organize, and prioritize a caseload to ensure timely and equitable resolution of complaints, under the direct supervision of the Director of Student Conduct.
Administration & Compliance
- Assist with the preparation of investigation reports, summaries of findings, and case assessments, including recommendations for sanctions consistent with the Student Code of Conduct as it relates to housing conduct.
- Utilize Maxient Conduct Manager to accurately document and manage assigned cases.
- Compile and analyze case data to support annual reporting, FOIA requests, and legally required statistical reporting.
- Maintain confidentiality of all student records in compliance with FERPA.
- Serve as a Campus Security Authority (CSA) and assist with Clery Act crime reporting.
Restorative Practices & Alternative Resolution
- Support the implementation and coordination of restorative practices and mediation programming as alternative methods for resolution of conduct matters.
- Assist in facilitating informal resolution processes, including mediations and restorative justice conferences, under the direction of the Director of Student Conduct.
- May serve as a neutral observer in voluntary resolution proceedings.
Student Outreach, Support, & Development
- Serve as an educator and resource for prospective students, current students, parents, faculty, staff, and other stakeholders on the expectations of NIU's Student Conduct.
- Counsel, advise, and refer students on their rights and responsibilities within the student conduct process.
- Interact intentionally with students and facilitate activities surrounding positive decision-making utilizing the Northern Pact.
- Assist with behavioral intervention and student support referrals in collaboration with relevant campus partners.
Other
- Perform other related duties as assigned by the Director of Student Conduct.
Minimum Required Qualifications (Civil Service)
- Bachelor's degree.
- Based on position requirements, additional education, training, and/or work experience in the area of specialization inherent to the position, may be required.
See Required Specialty Factors Below
Knowledge, Skills, and Abilities (KSAs) (Civil Service)
- Knowledge of general office practices and procedures
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects
- Skill in oral and written communication
- Ability to work effectively with staff, the public, and outside constituency groups
- Ability to organize and multi-task
- Ability to supervise and knowledge of administrative concepts and methods.
- Ability to utilize various computer software packages
- Ability to work independently and exercise judgment in order to be able to analyze and investigate a variety of questions or problems
Specialty Factors (Civil Service)
- Bachelor's degree in Behavioral Science, Criminal Justice, Public Administration, or a closely related field.
- Demonstrated interest and experience in student conduct, student affairs, or a related field through academic preparation, internship, volunteer service, or comparable experience.
- Ability to work effectively with a diverse population of students, faculty, and staff.
Preferred Qualifications (Civil Service)
- Master's degree in Higher Education Administration, Student Affairs, Counseling, College Student Personnel, or a closely related field; or active enrollment in a relevant graduate program at time of appointment.
- Prior professional, graduate assistantship, practicum, or internship experience in student conduct, student affairs, or a related area at a post-secondary institution.
- Demonstrated experience reviewing conduct referrals, conducting investigative interviews, and preparing investigation reports or case summaries in a timely and organized manner.
- Familiarity with applied student development theories, counseling and intervention models, and their application within the student conduct process.
- Working knowledge of FERPA, Title IX, the Clery Act, and their implications for student conduct practice in higher education.
- Exposure to restorative justice principles, mediation frameworks, or alternative conflict resolution strategies and their application in a campus conduct context.
- Experience with conduct case management software (Maxient Conduct Manager preferred); proficiency in word processing, spreadsheet, and file management applications.
- Demonstrated experience with data collection, analysis, and preparation of written summaries, executive reports, or statistical data for review by other staff or leadership.
- Commitment to and demonstrated understanding of the needs of a diverse student population, with an equity-minded approach to conduct practice and student interaction.
- Familiarity with or active membership in the Association for Student Conduct Administration (ASCA) or other relevant professional organizations.
Minimum Required Qualifications (SPS)
N/A
Additional Requirements (SPS)
N/A
Preferred Qualifications (SPS)
N/A
Physical demands/requirements
- General office requirements.
- Long periods of time seated/stationary.
Appointment and Compensation Details
Appointment and Compensation Details
Anticipated Appointment Start Date 10/16/2026 Anticipated Appointment End Date Percent of Staff Year 1.00 Standard Hours Per Week 37.50 Working Hours Monday - Friday, 8:00am - 4:30pm, some evenings & weekends as needed. Salary $38,000.16 - $45,000.00/annually; NIU offers a robust benefits package. Hourly or Semi-monthly Pay Rate/Range $1,583.34 - $1,875.00/semi-monthly Earn Type Salary
Application Procedure
Application Procedure
Application Procedure
Application Procedures:
Fully complete the Education and Work History sections of the application. Be specific on your entire work history, including employment dates and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Important: Please upload any unofficial transcript(s) and/or documentation that verifies any education, experience, and/or training you have received.
If eligible for Veteran's Preference Points, DD214/DD215/NGB22/DD256 paperwork reflecting an Honorable Discharge MUST be uploaded to this application to receive the maximum eligible points on the Civil Service examination.
After the posting has closed, your submission will be reviewed to determine if you meet the minimum qualifications for the classification, including any specialty factors associated with this position. If you meet the minimum required qualifications for this position, you will receive a score based on your education and experience, and your name will be placed on the active employment register.
Please monitor your e-mail for further information regarding your application. Emails will be generated from jobs@niu.edu and CivilServiceTesting@niu.edu. Please add these emails to your address book to ensure timely delivery of any future communication.
Illinois residency required within 180 days of the hire date.
Credentials Assessment Examination:
- The examination for this position is a Credentials Assessment and is based on your application materials as submitted for this posting. A Credential Assessment is a rating by the Human Resources Office of an applicant's/employee's education, experience, and special credentials/qualifications (licenses, etc.). Applicants are required to upload documentation to verify the minimum qualifications for this position has been met.
- Required documentation noted in the posting, such as a driver's license, licensures, or certifications MUST be uploaded with your application materials.
- After assessment of all qualified applicants has been completed for this position, the names with the top three (3) scores will be referred to the hiring department for interview.
Additional Details:
Click on Program Assistant for more information including salary ranges, typical duties, minimum acceptable qualifications, and testing requirements.
Applicants who may assume they do not meet the exact minimum qualifications are still invited to apply. Within the application documents, applicants should be sure to explain how their credentials and related qualifications address the requested minimum requirements.
Please click on Human Resource Services - Benefits for detailed information about Northern Illinois University's benefits package.
Employment is contingent upon your passing a criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.
Special Instructions Quick Link to Applicant https://employment.niu.edu/postings/96390 Is Background Check Required? Yes EEO Statement Summary
In accordance with applicable statutes and regulations, NIU is an equal opportunity employer and does not discriminate on the basis of race, ethnicity, color, national origin, ancestry, sex, religion, age, disability (physical and mental), marital status, veteran status, sexual orientation, gender (identity and expression), political affiliation, or any other factor unrelated to professional qualifications, and will comply with all applicable federal and state statutes, regulations and orders pertaining to nondiscrimination, equal opportunity and affirmative action.
The following person has been designated to handle inquiries regarding the non-discrimination policies:
Ethics and Compliance Officer, Title IX Coordinator
Health Services Building Room 230
TitleIXCoordinator@niu.edu
815-753-5560
Visa Policy
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
ADA Accommodation
NIU remains committed to ensuring that its recruitment and application procedures include full opportunities for applicants with disabilities. Employment opportunities will not be denied to anyone because of the need to make accommodations for a person's disability during either the application or interview process. An applicant who believes they require an accommodation to participate in the employment process due to a disability may request that accommodation through the Accommodation Request Form. For further assistance, please contact the office of Affirmative Action and Equal Opportunity (AAEO) at ada@niu.edu.
Safety Information
NIU provides annual reports on campus security and fire safety.
Read the Annual Security and Fire Safety Report.
Contact the Ethics and Compliance Office at 815-753-9364 for a hard copy.
Applicant Documents
Required Documents
- Resume/Curriculum Vitae
- Cover Letter
- Transcripts (unofficial with official required at hire)
- List of at least 3 Professional References
Optional Documents
- Military Discharge Documents ONLY (DD214/DD215/NGB22/DD256)
- Other
Supplemental Questions
Required fields are indicated with an asterisk (*).
- Are you currently a citizen or resident of the State of Illinois?
Yes
No
- What is the highest level of education attained?
GED
High School Diploma
Associates Degree
Bachelors Degree
Masters Degree
PHD
- Have you attached transcripts to support the degree(s) you are submitting for consideration with this posting?
Yes
No
Not Applicable
- How many years of experience do you have in this type of position?
0-1
1-3
3-5
5-7
7+
- Please provide the name of the employer and the dates of employment where you gained this experience. Please note that this information must be verified on an NIU application and/or résumé. ("See Résumé" is not an acceptable response.)
(Open Ended Question)
- If applicable, have you attached a copy of your DD214, DD215, NGB22, or DD256 for consideration of Veterans Preference Points? The copy submitted should reflect the status of discharge in order to be considered.
- Yes
- No
- Not Applicable