Student Care Manager

Responsibilities:

• Collaborate with Assistant Director and Educators to exceed completion rate of 80%
• Maintain student files
• Time and attendance
• Academic data entry
• Disciplinary/Advising Sessions
• Graduation documents
• Facilitate licensure applications for all students
• Perform exit interviews and schedule State Board testing
• Handle FAMOS processing (Florida locations)
• Follow Placement protocol and exceed benchmark of 75%
• Manage student attendance
• Supervise the hand scan download
• Daily communication with students regarding absences
• Update weekly Attendance Tracker and distribute to Director/Educators
• Maintain/Distribute Institute Roster Report
• Post student hours weekly
• Manage/coach attendance exceptions
• Notify finance of weekly/monthly download completion
• Perform other duties as assigned

General:

• Due to our commitment to the environment, a strong alignment to the Aveda mission is essential.
• Manage purchasing of administrative supplies and student kits
• Participate in team meetings & adhere to company policies and procedures.
• Partner with Student Records Administrator Trainer and Compliance Director for ongoing development

Minimum Requirements:

• Detail oriented
• Excellent communication skills
• Must have good follow-up skills and be very organized
• Advanced proficiency in Excel preferred
• Excellent computer skills with Word and Outlook
• Flexible to work evening and weekends for special events

Supervisory Responsibilities:
There are no supervisory responsibilities for this position.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to handle, or feel; reach with hands and arms; talk or hear; and smell.  The employee is occasionally required to sit.  The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed in a variety of environments.  These include but are not limited to driving in the employee's car and working in various salons or spa environments.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.