Student Assistant - Veterans and Military Resource Center (VA Work-Study), Academic Year 2026-2027

Staff Posting Details

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Position Information

Requisition Number Stu830P Position Type Student Worker Department Department of Student Workers Job Title Student Assistant - Veterans and Military Resource Center (VA Work-Study), Academic Year 2026-2027 Classification Student Worker Pay Rate VA Work-Study pays $9.00 per hour (Department of Veterans Affairs base rate of $7.25 plus Millersville University supplement).

Position Summary Information

Hours per week Up to 20 hrs/week Days Worked Flexible weekdays with occasional weekends Hours/Shift worked Flexible part-time shifts coordinated around academic schedule (typically 3-5 hour blocks)

Posting Detail Information

Job Summary/Basic Function

The Student Assistant supports the daily operations of the Veterans and Military Resource Center (VMRC) through the Department of Veterans Affairs Work-Study program. This role provides direct assistance to veterans, service members, military dependents, and National Guard/Reserve students by helping them navigate education benefits, campus resources, and academic success tools.

Required Qualifications

• Must be currently receiving educational benefits from the U.S. Department of Veterans Affairs

• Post-9/11 GI Bill (Ch. 33) - Veterans or transferred family benefits

• Montgomery GI Bill - Active Duty (Ch. 30)

• Montgomery GI Bill - Selected Reserve (Ch. 1606)

• Edith Nourse Rogers STEM Scholarship

• Survivors' and Dependents' Educational Assistance (Ch. 35)

• Veteran Readiness and Employment (VR&E, Ch. 31)

• Must be enrolled at least three-quarter time (minimum 9 credits) at Millersville University during the academic year.

• Must maintain a cumulative GPA of 2.25 or higher to remain eligible

• Ability to complete the VA Work-Study contract while still eligible for VA benefits.

• Strong interpersonal, organizational, and communication skills.

• Proficiency with MS Office 365 (Outlook, Word, Excel, PowerPoint), email, and internet research.

• Ability to maintain confidentiality and professionalism when handling sensitive student information.

• Ability to work both independently and collaboratively in a student-centered office environment.

Preferred Qualifications

• Prior experience in an office, customer service, or peer-support role.
• Basic knowledge of VA education benefits, military-connected student services, and University resources.
• Familiarity with VA education benefits processes, forms, and documentation requirements.
• Involvement in student organizations, especially Veteran Student Organization or similar campus groups.

Job Duties

• Maintain the Veterans and Military Resource Center (VMRC) office space and ensure it is welcoming and organized.
• Provide information to students regarding VA education benefits.
• Assist veterans, service members, spouses, and dependents in applying for VA education benefits and submitting required documentation.
• Support the School Certifying Official with records and clerical tasks to ensure accurate VA benefit processing for VMRC students.
• Perform general office tasks such as typing, filing, scanning, shredding, copying, and delivering items across campus.
• Assist military-connected students utilizing VMRC services (computers, printers, study space, etc.).
• Receive, forward, and respond to phone calls, emails, and walk-in inquiries.
• Support campus outreach efforts to military-connected students at events such as the Involvement Fair, Open Houses, and Orientation.
• Distribute information about VA programs, education benefits, and related campus resources.
• Refer military-connected students and their families to appropriate campus or community partners (e.g., Financial Aid, Counseling, Vet Center Outreach, etc.).
• Help foster a strong military-connected student community on campus by supporting the Veteran Student Organization, group meetings, and outings in collaboration with student leaders.
• Assist with VMRC-sponsored events, workshops, and student programs.
• Other duties as assigned.

Working Conditions and Physical Effort

Work is performed in an office setting with frequent student interaction, regular computer use, some walking across campus, occasional outdoor events, and lifting up to 25 lbs.

Posting Open Date 10/21/2026 Posting Close Date 12/04/2026 Special Instructions to Applicants

Application Materials

• Resume

• Unofficial Transcript

• VA Form 22-8691: Application for Work-Study Allowance

• https://www.va.gov/find-forms/about-form-22-8691 (Template on VRMC website)

• Current class schedule (to help us coordinate a work schedule that fits your availability)

Quicklink for Posting/Requisition https://jobs.millersville.edu/postings/15689

Documents Needed to Apply

Required Documents

• Resume
• Unofficial Transcripts 1
• Other Document 1
• Class Schedule

Optional Documents

• DD 214

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Are you currently attending Millersville University or will be at the time of employment?

• Yes

• No

• Are you currently on Millersville University Student Payroll?

• YES - I have another job on campus and am in the student payroll system.

• IN PROCESS - I am in the process of completing new hire paperwork with the Student Payroll Office for another job on campus.

• No.

• What year do you anticipate graduating from Millersville University?

(Open Ended Question)

• Are you currently using Department of Veterans Affairs (VA) education benefits at Millersville University?

• Post-9/11 GI Bill (Ch. 33) - Veterans or transferred family benefits

• Montgomery GI Bill - Active Duty (Ch. 30)

• Montgomery GI Bill - Selected Reserve (Ch. 1606)

• Edith Nourse Rogers STEM Scholarship

• Survivors' and Dependents' Educational Assistance (Ch. 35)

• Veteran Readiness and Employment (VR&E, Ch. 31)

• Do you have experience administering Veteran Education Benefits?

• Yes

• No