STUDENT ASSISTANT | CENTER FOR ACADEMIC RESOURCES AND SUPPORT (3993)

Peer Tutors assist students in learning concepts and skills related to course-based learning. Peer Tutors are an essential part of the Academic Affairs mission to retain students through formal peer interactions in the University's academic safety net.

Essential Functions:

• Assist students by providing tutoring in the subject area for which he/she is qualified.
• Review class material with students by discussing strategies and working solutions to problems or reviewing other assignments.
• Provide feedback to students using positive reinforcement techniques to encourage, motivate, or build confidence in students.
• Assess students' progress throughout tutoring sessions.
• Serve as a collaborative member of the DASS team.
• Attend all required orientation session, trainings, meetings, and evaluation-related Peer Tutor duties.
• Assist all users in the Skills Lab by answering any questions they may have, researching information or using online help
• Ensure the security of the lab (may sometimes include the opening and closing of the lab)
• Maintain awareness of all inventory and supplies and prevent theft or destruction of hardware and software.
• Maintain the cleanliness and overall appearance of the lab.
• Aid students with computer-type questions regarding applications such as Microsoft Word, Excel, and PowerPoint.
• Report all hardware/software problems to the staff or FMU IT Helpdesk to ensure quick resolution and maintenance.
• Adhere to all policies and procedures as stated in the Florida Memorial University Student Handbook and those issued by Information Technology.

Required Knowledge, Skills and Abilities:

• Report to work in a timely manner utilizing the log-in and log-out system.
• Work independently or collaboratively
• Maintain order in the lab at all times.
• Demonstrate a courteous and willing disposition at all times.
• Possess strong interpersonal, communication, and organizational skills and have the ability to deal effectively with all users, including students, faculty, staff, and administrative officers.
• Effectively manage a frequently changing workload and work independently.
• Be able to deal with situations in a calm, professional manner, and perform functions and duties
• Ability to handle information of sensitive and confidential nature in the utmost professional manner. Demonstrate a high level of professionalism, initiative, resourcefulness, and personal accountability.
• Effective analytical and decision-making skills. Excellent communication (oral and written), organizational, and time management skills. Effective interpersonal skills and ability to work with diverse constituents.
• Attention to detail and adaptability to a changing environment is extremely important as well as dependability.
• Moderate physical activity. Requires handling objects of average-weight up to fifty (50) pounds or standing and/or walking for more than four (4) hours per day.

Minimum Requirements:

• Must be matriculating toward a degree at Florida Memorial University student.
• Must have a 3.0 cumulative GPA or higher.
• Must be patient and have a strong desire to help students.
• Must help students to solve problems and learn strategies; Never simply provide answers.
• Must be friendly and courteous to all students, faculty, and staff.
• Must be able to speak in front of groups and work well in teams.

Preferred

• Recommendation from a FMU professor.

Florida Memorial University is an Equal Employment Opportunity Employer.