Student Affairs Office Manager

Posting Details

Position Information

Job Title Student Affairs Office Manager Position Summary

The Student Affairs Office Manager is a 12-month full-time professional staff member responsible for the operational and administrative support of the Division of Student Affairs at Texas Wesleyan University. This position manages the front-facing customer service experience in the Student Affairs suite and at the Martin Center front desk, ensuring a welcoming and efficient environment for students, visitors, and staff. The Office Manager coordinates purchasing and requisitions, facilitates scheduling and reservations within university systems, and provides administrative support to divisional leadership. This role is pivotal in maintaining daily office functionality, promoting positive student interactions, and supporting divisional priorities.

Essential Duties and Responsibilities

• Serve as the primary customer service representative for the Division of Student Affairs, welcoming visitors and addressing inquiries in person, by phone, or via email. Daily 35%
• Manage the day-to-day operations of the Student Affairs office and the Martin Center front desk, including supervision and scheduling of student staff. Daily 30%
• Provide administrative support to the Vice President for Student Affairs and the broader Student Affairs team, including scheduling, correspondence, and project coordination. Daily 20%
• Manage university space reservation requests using scheduling software. Daily 10% Coordinate all divisional purchasing, including submitting requisitions, processing purchase orders, and maintaining budget tracking for supplies and services. | Daily 5% |
• Support planning and logistics for divisional and university signature programs and events. | As Needed |
• Maintain confidential student records and correspondence in compliance with FERPA and institutional policies. | As Needed |
• Other duties as assigned based on the evolving needs of the Division of Student Affairs | As Needed |

Education, Certifications and/or Licenses

• An associates degree or higher preferred
• Administrative or office management experience required, preferably in higher education

Experience

• Experience supervising part-time employees preferred

Knowledge, Skills & Abilities

• Strong knowledge of general office management practices.
• Familiarity with higher education environments and student services.
• Knowledge of budgeting, purchasing, and requisition systems.
• Understanding of FERPA compliance and confidentiality standards.
• Experience using scheduling or event management software (e.g., EMS, Astra).
• Bilingual (Spanish) preferred
• Excellent interpersonal and communication skills.
• High attention to detail and ability to manage multiple tasks simultaneously.
• Strong organizational and time management abilities.
• Proficiency in Microsoft Office Suite and administrative systems.
• Ability to maintain professionalism and composure in a fast-paced environment.
• Demonstrated ability to work both independently and as part of a team.
• Ability to maintain confidentiality and exercise sound judgment.

Posting Detail Information

Posting Number 2016AS1109P Posting Open Date Open Until Filled Posting Close Date Special Instructions to Applicants

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed To Apply

Required Documents

• Resume
• Cover Letter
• List of Three References

Optional Documents

• Current Employee Application (for internal applicants)